The Problem with Dining Out
Research has established countless times that eating is a multi-sensory experience. While eating, we often forget that our other senses influence our perception of taste and food to great lengths. We are constantly bombarded with packaging of all shapes, colors, and sizes that quietly affects how we perceive the taste of whateverās inside. We may perceive a certain dish to be significantly less tasty based solely on the texture of the food. In the Philippines, oneās sense of smell is so associated with the taste of food that fast food giant Jollibeeās trademark phrase is Langhap Sarap, which loosely translates toĀ āinhaled relish or deliciousness.ā And who can forget Charles Spence, the scientist who has been making groundbreaking contributions to the world of food. I find his work to be quite fascinating, especially his Sound of the Sea dish at the Fat Duck as a product of collaborating with Heston Blumenthal.
Speaking of the Fat Duckās famous dish, one sense modality that doesnāt seem to have a clear connection to taste is hearing. Admittedly, there hasnāt been a huge pool of studies regarding the relationship between the two, so it comes as no surprise that, in 2014, Charles Spence himself conducted a review of the existing literature. The rationale behind this decision is that in recent years, people have been complaining more and more about how the background music or noise in many dining establishments is simply too loud, which disrupts the whole dining experience. In fact, according to a recent Zagat survey, noise is currently the second most widespread complaint amongst diners, with poor customer service being the first. Spenceās review has explained that restaurant noise can reach decibels of up to 90 to 102, which is beyond the level of noise generated by city traffic. It doesnāt help that plenty of restaurants are shifting to a more industrial feel interior-wise, which involves the use of bare wood, stone floors, and stripped down surfaces that all enhance the reflectance of sounds.
Whatās even more worrying is that restaurant managers and owners seem to be taking advantage of this. They have realized that playing loud and fast music would compel diners to talk less and consume more simply because they wouldnāt be able to hear each other properly. As a result, restaurant-goers leave establishments quickly and make room for more, thereby allowing restaurants and bars to generate more profit. There was even a study by GuĆ©guen and coworkers in 2008 that found a relationship between drinking more and exposure to loud background music. They followed 120 customers in two bars in France and discovered that these people ordered significantly more drinks (around 3.4 drinks, finished in 11.5 minutes) when music was 88 to 91 decibels as compared to customers who were exposed to music of 72 to 75 decibels (around 2.6 drinks, finished in 14.5 minutes).
Spenceās review looked at several studies linking background noise or music with taste or smell perception, but unfortunately, some of them yielded null results. Here are a few that did result in significant outcomes:
Ferber and Cabanac (1987) found that people described sweet sucrose solutions as more pleasant when listening to loud background noise (90 decibels) as compared to loud music (90 decibels), āquietā music (70 decibels), or total silence.
Woods and coworkers (2011) discovered that participants rated salty foods like crisps and cheeses as less salty and sweet foods like biscuits and flapjacks as less sweet in conditions of loud background noise (75 to 85 decibels).Ā
Seo and coworkers (2011) saw that an audio book verbal noise at 70 decibels had a more detrimental effect on odor discrimination task performance than party noise at the same decibel level.
A research by Spence himself and his coworkers revealed that olfactory stimuli were rated to be less pleasant in the presence of white noise rather than music.
As you can see, these studies do not actually clear up the relationship between noise and taste perception due to contradictory results. I think this just reveals that more research has to be done with regard to hearing and taste perception, and that there must be several other factors that caused the studies to turn out in a particular way. Even the existing explanations for why noise affects taste perception, such as the attention/distraction account or sensation transference (which you can Google to learn more about), lack empirical evidence and are quite theoretical in nature.
Spenceās review doesnāt seem to address the relativity of noise: that sounds considered to be noise by some people donāt necessarily appear to be noise for others. This issue grows in importance when we consider various cultures around the world, such as the Philippines, where eating is usually accompanied by noise and chatter. Additionally, we can even habituate or gradually get used to background noise up to the point of tuning it out and, in effect, not allowing the noise to affect whatever it is that youāre doing.Ā
I think Spenceās review deviated slightly from the problem he initially described and established. He started off the article by explaining how customers have been complaining about the increasing volume of background noise in dining establishments, yet he followed up by giving us examples of studies that dealt with hearing and taste perception. While this is still related to the eating experience, I would have like to seen him focus more on the relationship between food or restaurant ratings and specific background noises in specific places. A good example of this would have to be Yan and Dandoās 2015 study that looked at how participants rated certain solutions while listening to the noise in airline cabins, which is a place where food normally gets criticized.Ā
In spite of the still muddled relationship between hearing and taste, I think we can take away three key learnings from Spenceās work. First, we often fail to realize that hearing does have an effect on what we taste. When we think about food, the senses of sight, taste, smell, and even touch readily come to mind. We tend to forget that audition also plays a crucial part, so we are largely unaware of the effects it has on us. Second, you can actually pay attention when it comes to taste. When we put food into our mouths, we usually perceive its flavor as something highly specific or familiar, regardless of whether or not we are attending to it. Nothing more, nothing less. Bacon will always taste like bacon, and if itās prepared differently, then itās going to taste like how it was prepared. But as Spenceās work revealed, thatās not always the case, and distractions like noise can actually prevent us from attending to our food and having a more pleasant gustatory experience. Lastly, noise will always be a prevalent part of dining out. Whether we like it or not, we will constantly be surrounded by chatter, conversation, and background noise whenever we go out to eat. Dining out, after all, isĀ normally a social activity, and food indubitably tastes better when shared with a friend or two.
Spence, C. (2014). Noise and its impact on the perception of food and drink. Flavour, 3(9). http://dx.doi.org/10.1186/2044-7248-3-9
Yan, K. & Dando, R. (2015). A crossmodal role for audition in taste perception. Journal Of Experimental Psychology: Human Perception And Performance, 41(3), 590-596. http://dx.doi.org/10.1037/xhp0000044
Sound of the Sea image from:Ā http://www.dawn.com/news/1134295