- COS stories features stories about Chris Downey, a blind architect in San Francisco who designs structures with touch in mind; musician Nils Frahm, who builds sonically complex compositions; and Lizzie Ostrom, who choreographs “scent adventures.” What do they have to do with fashion? Nothing. And that’s exactly the point.
- COS customers are sharing what an international “big-city” mindset. “It doesn’t mean you have to live in a big city, but you enjoy the things you find there” Martin Andersson
“Our customers have a keen interest in art, in architecture, in design. They know about good design, they read blogs, they go to galleries, and it’s very important in their life.”
"Say we’re looking at a particular artist. That artist might have a particular work process that we then apply to the design as well.”
To COS one of the links between fashion and architecture–aside from conceptual inspiration–is how people use and perceive the two: It’s about experience.
“We talk a lot about how things feel in our collection,” she says. “How they feel to wear and how the fabric is to touch, the sound it makes–we really think so much more about the experience and the function of things than just the garment [itself].” Karin Gustafsson.
Analysis: COS has a quite clear image of who their customers are (or at least who they want them to be). Therefore they don't usually talk about fashion in for example their online magazine, but about architecture, design, music and more. That is also what makes them special as a brand, that they sell not only fashion, but a certain mindset and lifestyle. They also talk about the importance of touch in the interview, that its much more about the experience than the clothes themselves.
Insights: This is still the mindset of COS themselves, but since this article was published in 2016, now six years later many of these statements aren't the case anymore. Especially the target group they describe seems to buy less and less at COS, while ARKET stores are as ever-crowded as when they started.
Conclusion: The target group that COS describes in 2016 is not up to date anymore; this can be an opportunity for me to help them regain their initial target group.