Usability I Week 2
There is a misconception in my company about when and how to do usability testing. Most people believe testing can be done at any point and that it will always be done the same way. The first point though true, it will change the how depending on when we choose to do testing. Many people tell me, “Just put people in a room and ask them questions about what they see on the screen.” However, this is definitely the wrong approach as our product has been around for over five years so it would definitely be considered “developed.” When we are doing summative testing, not formative testing or should be at the very least. When I try to explain the testing we need to be doing is having users do walkthroughs of the features most recently developed, I receive a lot of push back.
This is why I have enjoyed the last two assignments. Getting to learn more about things I deal with every day on the job and how I can craft a better argument for the work I am doing is only going to help me to succeed in what I am trying to accomplish. I want to be able to create the very best user experience I can for our customers. In order to best do that, I need to have buy-in from all of our executives and managers who sign off on the testing. Hopefully, this class is going to help me really learn and hone my skills in those areas
