#subscriptionsales

When it comes to subscription-based businesses, every missed opportunity to track, analyze, and optimize means lost recurring revenue. You probably already have Google Tag Manager (GTM) set up to monitor clicks, form submissions, and pageviews.

But there’s one underrated GTM tag that’s helping smart marketers turn casual browsers into paying subscribers—and it’s shockingly underused.

The Tag: Scroll Depth Tracking + Engagement Trigger

Most marketers obsess over “purchase” and “add-to-cart” events. But in the subscription game, understanding user engagement BEFORE they subscribe is gold.

Here’s why:

Many subscription sales happen after multiple content touchpoints.

Knowing how far users scroll and where they stop engaging helps you see what’s holding them back.

You can use this data to trigger perfectly timed subscription offers—when users are most engaged.

💡 Example: A SaaS brand noticed that 70% of their high-value subscribers scrolled 75% through their “Features” page before buying. They set a GTM scroll depth trigger to show a “Subscribe Now – Get 1 Month Free” popup right at that scroll point. Conversions jumped 28% in 2 weeks.

Why Scroll Depth is a Subscription Goldmine

Subscriptions are about trust and perceived value. By tracking scroll depth, you can:

Identify engaged but hesitant prospects.

See which parts of your content keep people reading.

Spot where potential subscribers drop off—and fix it.

Serve timely subscription CTAs only to your most engaged readers (instead of spamming everyone).

How to Set It Up in GTM

Step 1: Create a Scroll Depth Trigger

Go to Triggers in GTM.

Click New → Choose “Scroll Depth”.

Track vertical scroll percentages (25%, 50%, 75%, 100%).

Select “All Pages” or your subscription-focused pages.

Step 2: Connect It to a Tag

This could be a Google Analytics 4 (GA4) event tag (to measure engagement)

Or a custom HTML tag that triggers a popup or in-page CTA.

Step 3: Fire Your Offer at the Right Moment

Example: Show “Get 14 Days Free” when a visitor scrolls 75% of a landing page.

Or trigger a “Last Chance” offer when they hit 50% of a checkout page but don’t submit.

Advanced Pro Tip: Combine with Exit-Intent

Scroll depth alone is powerful. But combine it with exit-intent tracking (another GTM trigger) and you have a double safety net.

If someone is deeply engaged but tries to leave without subscribing, hit them with:

“Wait! Lock in your trial before you go.”

This combo can rescue a surprising number of almost-lost conversions.

Real-World Example

A subscription-based meal kit company set up scroll depth triggers on their recipe blog. When readers hit 70% of an article, a “Try 3 Meals for $3” banner appeared. They also added exit-intent popups offering the same deal. The result?

Conversion rate: +34% in 30 days

Average subscription duration: +2.5 months

Final Thoughts

In the crowded subscription market, small optimizations can create massive revenue shifts. The scroll depth GTM tag is a simple yet incredibly effective way to:

Identify your most interested prospects

Serve them the right message at the right time

Boost your recurring revenue without increasing ad spend