Hi,

The AO3 Policy and Abuse committee has received your complaint regarding the inappropriate comments left on "Basic". Unfortunately, since the comments did not come from a registered user, there is little we can do other than delete them. It’s not possible to ban anonymous users, and blocking guest IPs is ineffective, but we do have other useful tools.

You can alter the privacy settings on your works so that they are only visible to logged-in users, or enable comment moderation, which will prevent new comments from appearing publicly on your work unless (and until) you approve them. You can also disable anonymous commenting, which ensures that only registered Archive users can comment on the work, but will still allow guest users to leave kudos.

If you’re not sure how to edit the privacy settings on your works, you can consult our Posting and Editing FAQ: http://archiveofourown.org/faq/posting-and-editing#controlaccess.

Please, feel free to share our advice with other users who may be experiencing the same issues. We strongly advise authors and their readers not to engage these anonymous commenters in dialogue. However polite or rational you may be, it almost always leads to escalation.

We hope this alleviates your concerns. If you have any questions or any further information to add, please respond directly to this email.

MB

AO3 Policy and Abuse