#simbans

I got my Simbans PicassonTab drawing tablet yesterday and of course the pen is acting weird. Even hovering the pen inches above the screen registers as a stroke or selection, which makes drawing with it useless. For some reason there are literally no videos anywhere that tell you how to change the sensitivity. I'm really hoping I don't need to send it back and get a new one. I worked really really hard to earn money to get this one :( I've contacted Amazon support and Simbans support.