#sigsigma

Six Sigma gives you the tools and techniques to determine what’s making the manufacturing process slow down, how you can eliminate the delays, improve the process, and fix further issues along the way. It is a methodology that has seen worldwide adoption. This video also provides detailed examples on how each of the two Six Sigma methodologies work. The example we'll be considering is how a car manufacturing company is able to achieve its goals with the help of the Six Sigma methodologies, DMAIC and DMADV.

Reblogged from 37 signals: Every day, approximately 4,000 dabbawallahs deliver 160,000 home-cooked lunches from the kitchens of suburban wives and mothers direct to Mumbai’s workers in “the world’s most ingenious meal distribution system.” Despite the lack of fuel, computers, or modern technology involved, a tiffin goes astray only once every two months. So for every six million tiffins delivered, only one fails to arrive. That’s why Forbes awarded the dabbawallahs a 6 Sigma performance rating (a term used in quality assurance if the percentage of correctness is 99.9999999 or more). ----- By the way, most of these amazing men are illiterate.  If you don't have the time to read the whole article, two reasons were cited for the reason of the success: enthusiasm for work (they value enthusiasm over experience) and they abandon bad customers. Amazing huh?