At Zuckerberg San Francisco General Hospital and Trauma Center, patients get world-class compassionate care, and experts are innovating to help patients navigate a complicated system. Transgender, transsexual, and gender non-conforming people face inordinate barriers to quality health care and wellness services. Already beset by stigma and discrimination, transgender patients must also navigate a health care system still developing protocols to be responsive and compassionate with transgender healthcare needs. Learn how Gender Health SF patient navigator Karen Aguilar's peer-based approach is setting a standard that will dramatically improve care for people nationally. The reach of Karen's work goes far beyond San Francisco, with Gender Health SF serving as a model for clinics across the country. We are proud to recognize Karen as a 2018 Hero.











