#qanw

Village Conservatories Yeovil Guarantees

CERTASS

CERTASS Building Control, it’s all about Peace of Mind.

Certass is a Competent Person Scheme for the double glazing industry. All Certass registered contractors are vetted to ensure they are qualified to carry out the replacement of windows and doors in accordance with the current Building Regulations.

As a Certass registered company we have to be vetted by both Certass and their registered insurance provider.

As a Certass registered and approved company we must provide you with the opportunity to an insurance backed guarantee, therefore in the unlikely event that we should cease to trade, our Guarantee would still be honoured by their registered Insurance Provider.

Certificates are issued direct to you, the householder, normally within 14 days of notification of the installation by Village Conservatories Ltd.

QANW

All work carried out by Village Conservatories Ltd is covered by a guarantee, which is insurance backed for your peace of mind. The guarantee protects your investment from start to finish and beyond. As a registered QANW Insurance Backed Guarantee business, we have:

Undergone financial and legal checks

Demonstrated positive reference from our customers

Agreed to work subject to the Terms and Conditions of the QANW Customer Charter

QANW – what it covers

Village Conservatories workmanship

Materials used by us

Recovery of any deposit payments

Assistance in finding a new QANW approved contractor to commence or recommence the project

Any additional costs to the original contract that the replacement contractor may charge

All terms provided under our guarantee

Transfer of policy to any new owner of your property

Please note that there are exclusions and limitations to what is covered. Copies of the full terms and conditions are available on request.

Trustmark

TrustMark is a government-backed scheme which monitors workmanship and customer care. Getting TrustMark approval means that we adhere to the highest standards when producing our windows and doors, installing them in your home and looking after you as a valued customer.