Rapid Growth of Digital Economy Calls for Coherent Policy Response
“According to the report World Employment and Social Outlook 2021: The role of digital labour platforms in transforming the world of work , digital labour platforms are providing new work opportunities, including for women, persons with disabilities, young people and those marginalized in traditional labour markets. Platforms also allow businesses to access a large flexible workforce with varied skills, while expanding their customer base.”
“The challenges for platform workers relate to working conditions, the regularity of work and income, and the lack of access to social protection, freedom of association and collective bargaining rights. Working hours can often be long and unpredictable. Half of online platform workers earn less than US$2 per hour. In addition, some platforms have significant gender pay gaps. The COVID-19 pandemic has further exposed many of these issues, says the report. Many businesses face challenges relating to unfair competition, non- transparency with regard to data and pricing, and high commission fees. Small and Medium Enterprises (SME’s) also have difficulties accessing finance and digital infrastructure.”
“Since digital labour platforms operate across multiple jurisdictions, international policy dialogue and coordination is needed to ensure regulatory certainty and the application of international labour standards, says the report. It calls for global social dialogue and regulatory cooperation between digital labour platforms, workers and governments, which could lead over time to a more effective and consistent approach towards a number of objectives to ensure that:
Workers’ employment status is correctly classified and is in accordance with national classification systems.
There is transparency and accountability of algorithms for workers and businesses.
Self-employed platform workers can enjoy the right to bargain collectively.
All workers, including platform workers, have access to adequate social security benefits, through the extension and adaptation of policy and legal frameworks where necessary.
Platform workers can access the courts of the jurisdiction in which they are located if they so choose.”
ILO Newsroom, February 23, 2021: “Rapid growth of digital economy calls for coherent policy response” (Interactive Infographic)
International Labour Organization, February 2021: World Employment and Social Outlook 2021: The role of digital labour platforms in transforming the world of work (283 pages, PDF)
Photo Source: Pilger, K. (2019). Man driving bicycle [Photograph]. Unsplash. https://unsplash.com/photos/dwBZLRPhHjc
















