#phone script

How To Take a Live Transfer Lead Correctly

If you are taking live leads from an agent, you need to read this important article.

The thought that he can even attempt to capitalize on RBG’s passing...

The fact of the matter is, if Trump can get a nominee to the Supreme Court to the Senate floor, human garbage pile Senate Majority Leader Mitch McConnel will do everything he can to push them through.

So.

Call your senators. Call them often. Call both of their offices (home state and DC). Call until they get sick of you, and then keep calling.

https://www.senate.gov/general/contact_information/senators_cfm.cfm?

I know a lot of us—myself included—hate phone calls and need a little help; here’s an easy breezy script.

Hi there, my name is «NAME» and I live in «CITY, STATE, ZIP CODE». With the sad news about Justice Ginsburg’s passing, I wanted to be sure that you and I were on the same page—just as President Obama was unable to nominate a Supreme Court justice during the election year 2016, so should President Trump be unable to nominate a Supreme Court justice during this election year. Please I hope you stand with me on the right side of history and pledge not to consider a Supreme Court justice until the new year. Thank you.

That’s it. It’s an easy, thirty second message—each of these phone calls (one for each of my senators home and DC office) was less than a minute total.

Anonymous said to @ask-drferox​: hi there! I know you always say to call your vet but I personally struggle a lot with phone calls and I know I'm not the only one - could we possibly get a basic script to follow to make it easier? :)

Sure I can. Keep in mind that the vet clinic staff do want to help your pet, and will ask you the questions they need to know, but if having a basic script helps this one should get the conversation started.

Hello my name is ______

Either “I have *pets name*” if a regular at that clinic, or “I have a *age*, *breed/species* if not a regular at that clinic, or an emergency center.

If you know the reason for the call, “I need to book an appointment/recheck for *problem*

Otherwise describe the problem: My pet has been doing *symptom* for *duration of time* and now *any more recent symptoms*

Either “Can I book an appointment” or “Should I book an appointment” or “Is there something I can try at home” or “When should I be worried?”

For example:

Hello my name is Sam. I have Bella, a two year old cat who has been vomiting since this morning and now has diarrhea. Is there anything I can try at home or should I book an appointment?

Hello my name is Jane and I have a seven year old dog who is coughing for three days but still eats and plays. Should I be worried?

Whoever has answered the phone will then likely ask you more pertinent questions depending on the case. Most of us have training about what to ask, so don’t worry about not giving us the right information.

We’ll usually ask for at least a contact number if you’ve never been to the practice before. Some clinics will get more personal details over the phone, others will collect them at the clinic.

More than 2,000 children have been separated from their parents at the border and held in detention centers. (ProPublica got a recording of children recently separated from their parents, if you want your heart shattered.) This is a result of a Trump administration policy referring everyone who crosses the border to criminal prosecution -- and while Trump is blaming Congress, the truth is his administration started this and could change it at any time. 

It’s horrifying, but Congress can do something to stop it. Here’s a script to call your Senators and Representatives:

“Hi, my name is [Your Name] and I’m a constituent from [Your Town]. I’m calling because I’m horrified about the Trump administration policy separating families at the border. Is Senator/Representative [So-and-so] co-sponsoring the Keeping Family Together Act?

If Yes: Great! I hope they’ll keep doing everything they can to stop family separations. Thank you! If No: That’s terrible. Separating families is wrong, and I hope they’ll co-sponsor the Keep Families Together Act.”

If your representative is a House Republican, they might say they’re supporting Paul Ryan’s immigration bill, which they’ll claim protects Dreamers and separated families. This is bullshit. The bill restricts access to asylum and makes it easier to deport parents - even without their children. Don’t fall for it!

Done calling Congress? Great! Here’s a few more ways you can help:

Last Friday in the middle of the night, Republicans passed their tax bill, complete with last-second amendments scribbled in the margins. They rewrote the entire American economy with no time for Senators to even read the bill or see expert analysis - and now, many middle class and lower-income families could face tax hikes or lose critical services just to pay for a tax cut for the wealthiest few.

But this bill still has a hurdle to clear: The House and Senate versions are very different, and need to be combined before the bill can pass. That means we still have time to call both members of the House and Senate before the final vote.

House Republicans just forced through a major tax bill in two weeks with no hearings. Now, the Senate will consider their version - and unbelievably, it’s even worse. They’re trying to sneak partial repeal of the Affordable Care Act into the tax overhaul - and experts say that as a result, this bill will leave 13 million people uninsured, drastically raise insurance premiums and raise taxes on people making less than $75,000 a year.

Here’s the good news: Republicans can only lose two votes in the Senate, and several moderates have already expressed concerns with the bill. We can stop this the way we stopped repeal of the Affordable Care Act, but we have to act fast. Call your Senator and urge them to oppose this bill!