VoiceOnyx works with you to set up your phone system the way you prefer. You Decide your PBX System Features Many customers don’t realize all the features that are available when setting up or updating their PBX system with VoiceOnyx.  Pricing is based on your number of “seats” or phones, and not lines/ phone numbers, so it's possible to have toll free and local numbers assigned to your account at little or no cost.  VoiceOnyx also has several very affordable International Calling Plans available.  The Polycom phones are able to receive up to 6 multiple calls per extension, so callers will never get a busy signal.  

VoiceOnyx provides local, fax, and toll free numbers within the US, as well as 3 international calling plans. VoiceOnyx is happy to assist you with porting your numbers when you first come onboard, whether they be from one or more phone service providers. Your phone number is part of your brand, and we’re here to help with our number portability feature.  While the numbers port to our carrier, your customers will not notice any change to your caller id or phone number display.

The Find Me/Follow Me feature enables an entrepreneur to never miss a phone call. Ever. Again. VoiceOnyx, your favorite office service provider, can quickly set up a rule set that can ring as many phones at it needs in order to effectively get a hold of you. "The Find Me/Follow Me feature will seek you and find you, no matter what," confirms  Joshua Alexander Technical, Support Agent at VoiceOnyx. How Does the Find Me/Follow Me Feature Work? "The Find Me/Follow Me feature is very customizable," assures Joshua. Simultaneous Rings VoiceOnyx can automate the feature to ring multiple phones simultaneously. For example, both your office phone and your cell phone can ring at the same time, until you answer one of them. You can have up to five phones ring simultaneously, thus ensuring you will have access to at least one of them. One in the office, one inthe warehouse... maybe even several in the warehouse, if it's big enough. No more missed calls! Sequential Rings VoiceOnyx can also program the feature to ring several phones, but not all at the same time. For example, the feature could ring your desk phone first. If you did not pick up the phone after two rings, the office phone system could be further configured to forward the call to a co-worker or to the receptionist. The Find Me/Follow Me feature enables you to always take care of customers, even if you are not around.