Top Posts Tagged with #autoattendant

Great Ideas for Setting up your VoiceOnyx PBX System

VoiceOnyx works with you to set up your phone system the way you prefer. You Decide your PBX System Features Many customers don’t realize all the features that are available when setting up or updating their PBX system with VoiceOnyx. Pricing is based on your number of “seats” or phones, and not lines/ phone numbers, so it's possible to have toll free and local numbers assigned to your account at little or no cost. VoiceOnyx also has several very affordable International Calling Plans available. The Polycom phones are able to receive up to 6 multiple calls per extension, so callers will never get a busy signal.

VoiceOnyx provides local, fax, and toll free numbers within the US, as well as 3 international calling plans. VoiceOnyx is happy to assist you with porting your numbers when you first come onboard, whether they be from one or more phone service providers. Your phone number is part of your brand, and we’re here to help with our number portability feature. While the numbers port to our carrier, your customers will not notice any change to your caller id or phone number display.

You can choose to have your Auto Attendant message professionally recorded. Professional Voice Recording is a Popular Feature Another favorite feature is our ability to provide professional recordings, known as Interactive Voice Recordings or Auto Attendant. These recordings can be scheduled to play during open or closed hours. Should you choose an IVR during open hours, it can be set to play immediately when your number is dialed, or after several rings to a particular extension or hunt list. Depending upon your preference, the set-up ensures your customer reaches an employee immediately or is quickly routed to the correct department to speak with someone or leave a message. A closed Auto Attendant has the option to dial emergency contacts at the press of a button on the menu or leave a less urgent message for the receptionist. As a PBX system provider, VoiceOnyx Business Phone Service is equipped to help you customize your phone service and features to your satisfaction. Contact VoiceOnyx at 888-321-3350; customers may dial 611 from any phone for Technical Support. Read the full article

#autoattendant #PBXserviceprovider #NumberPortability

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How Do I Expand My Business Without Increasing My Phone Bill?

Entrepreneurs are always looking for great ways to expand their business without increasing their costs. You`ll be glad to hear that VoiceOnyx gives you the tools to expand your business without increasing your phone bill. Set up an Auto-Attendant: Skip the Receptionist So you used to be able to pick up all the incoming phone calls, but your business is doing so well you can’t handle the increase in volume? Perhaps you managed to redirect incoming calls to your staff, but they got so busy with the extra workload that they can not longer act as a receptionist? Are you trying to keep your headcount down, and skip hiring a receptionist, because you never know when the market could cool down? If you said ‘yes’ to any of these questions, VoiceOnyx, Florida’s most popular small business phone service provider, has the solution for you! Set up an auto-attendant for free, and save your hard-earned money. An auto-attendant is an automated feature that acts as a receptionist and that redirects calls to satisfy the client’s needs.

How Does an Auto-Attendant Work? The auto-attendant is essentially a robot that works similar to how a receptionist would. The auto-attendant answers all phone calls – no matter how many you get at the same time – and interacts with the caller. Yes, the auto-attendant: Interacts in real time with the caller. Callers can dial 1 to reach the sales department, dial 2 to reach accounting, etc. Is always professional. You can pick a professional artist to record your greetings and selections. VoiceOnyx offers a wide array of female and male artists that can record a message in your preferred language, whether it is English, Spanish, etc. Is very informative. What would you like your client to know? Today’s special menu? Your address? Your opening hours? Are you a real estate agent, a lawyer, or an accountant? Are you an entrepreneur who doesn’t need a receptionist for live interaction in the lobby? VoiceOnyx is Florida’s top VoIP service provider and can help you automate your needs at no extra cost! Read the full article

#autoattendant #businessphonesystems #VoIPprovider

When your client's ancient #voicemail and #autoattendant #ivr handler dies because of a bad #powersupply, you make do with the tools at hand. Especially when they are a multi-million dollar corporation. New powersupply on the way, and then I can have my bench supply back! Oh, and the new phone system goes in about a month from now, to be installed by yours truly. Just waiting on the telco to get the SIP trunks finished. #geek #nerd #electronics #phone #telco

#electronics #phone #telco #geek #autoattendant #nerd #ivr #powersupply #voicemail