#patrick spence

Sonos CEO Patrick Spence is stepping down following a disastrous launch of the company’s revamped app, which left long-time customers frustrated and angered. The app, released in May 2024, was plagued with missing features and serious functionality issues, sparking a wave of negative feedback from Sonos users. The outrage, particularly on platforms like the r/Sonos subreddit, led to the company…

Patrick Spence is stepping down as CEO of Sonos Inc. after eight years, following a controversial app update that alienated customers and hindered the company’s expansion. Mark Gurman for Bloomberg News: ‎ The audio technology company named Tom Conrad, a board member and former executive at Snap Inc. and the Pandora music streaming service, as interim CEO effective Monday and said the company…

Sonos’ app update update has become one of the most disastrous software releases by any consumer technology company in recent memory. In most every corner of the internet where customers have a space to speak their minds, the anger at Sonos is palpable. Dave Lee for Bloomberg News: ‎ What has happened to Sonos is at its heart a cautionary tale of company leadership ignoring the perils of…

Sonos CEO Patrick Spence has confirmed in a Reddit AMA response that the company will not be bringing back the older version of its app. Despite initial optimism, testing revealed that re-releasing the old app would actually create more problems than it would solve. This news comes after a report from The Verge suggested that Sonos was considering this option. Jay Peter for The Verge: ‎ Since…