#oss solution

A billing solution is an important component for any telecom operator. For MVNOs, a billing software solution can make a huge difference in terms of shaping its business strategy. Combined with BSS and OSS solution, it controls the software part of a telecom process.

The Rising Importance of Software

In the past, legacy telecom services did not require intricate software. Customers used basic handsets with calling and SMS features. But as the world evolved to smartphones, the dynamics changed completely. Nowadays, it is essential that you offer a wide catalog of services to your customers.

To meet the current requirements, it is vital that you have a telecom software solution that proactive fulfills the modern-day billing needs.

The Virtues of a Billing System in 2021

A billing system in 2021 should be able to cater to the modern-day requirements. It should have the following virtues to be considered effective:

Rapid monetization with convergent billing

All the billing transactions need to be done quickly and in a consolidated manner. You cannot have a situation, in which, it takes longer to conceptualize monetization strategies. For example, if you want to offer 5G as part of your IoT data connectivity, you should be able to do that immediately without any need of upgrading or customizing the software solution. Also, your billing system should be able to create a convergent bill that reflects every service charge on a single piece of invoice. You don’t want your customers to receive multiple bills and get confused about the charges incurred by them in a particular billing cycle.

Integration with databases

Nowadays, a billing system can only be effective if it can be integrated with new databases. For example, in the US if your MVNO wants to cater to economically weaker sections, you need integration with NLAD database. Such integrations provide you information immediately and you are able to serve a new customer base without wasting much time.

Availability of plug and play APIs

Application Programmable Interface (API) is a vital part of modern-day billing systems. APIs allow for new functionalities. Customers can use self-service options, new payment gateways etc. via APIs provided by billing vendors.

Security

As we find ourselves at the cusp of true 5G and IoT launch, the role of OSS BSS software has increased. In order to implement next-gen telecom services, a telecom operator needs to be prepared with all the right solutions. A constantly evolving OSS BSS architecture needs to implemented with the right B/OSS telecom software. We are already seeing the use of Network Function Virtualization (NFV) and Software Defined Network (SDN) for improving the performance and efficiency of telecom operations. For an MVNO or a small-time operator, it is very hard to keep up with the changing technological needs. Therefore, it needs a BSS and OSS solution that is easy to use and technically updated.

Why MVNO Need to Be Innovative?

Without been innovative, it is hard for an MVNO to survive amidst the intense competition in the industry. The pressure on MVNO to come up with interesting offerings is more than any other operator-type. This is the main reason why most MVNOs are shutting down before they complete their first year.

Most MVNO models are business models that survive because of their ingenuity. But if their lack of understanding of OSS BSS architecture comes in the way of their service delivery, they are in big trouble. Hence, they need the support of a telecom support service platform like Telgoo5.

The Need for Telecom Support Services for MVNOs

A next-gen telecom platform like Telgoo5 is constantly amended according to the industry standards and FCC rulings. It integrates the latest technology and also comes with the option of APIs for complementing the existing platform. New functionalities can be integrated into the existing software, and both B/OSS and telecom billing functions can be improved over time. This can all be done without any significant effort by the MVNO or incurring heavy additional costs.

Important Features of a Next-Gen Telecom Solution

A next-gen telecom solution should have the following features:

·       It should come with APIs that are easy to install. They should allow for integration of database, new vendor partnerships etc.

·       The system should work as per the latest rulings of telecom regulatory authorities

·       It should offer revenue assurance, so that the customers always get the best bang for their bucks

·       The telecom platform should be intuitive i.e. a less tech-savvy MVNO should be able to use it without much problem