#oss telecom software

Nowadays, it is hard to deliver telecom services to a customer base by using age-old telecom billing system. Customers of today are no longer satisfied by traditional offerings like voice calls and SMS. They want video streaming, IoT, 5G, digital money and above all complete transparency in billing. It is not ideal to improve one aspect of telecom operation and expect good results. A comprehensive strategy needs to be implemented that encompasses every aspect of telecom billing, BSS and OSS telecom software.

Transform Business with One-Stop Telecom Billing Services

Telecom billing services that are powered by a real-time charging system are an absolute must. You also need enhanced performance with your B/OSS, so that the business requirements are handled dynamically and in an efficient manner.

The most important aspects that a telecom billing system should focus on are:

Revenue assurance

Ensuring that customers are getting exactly what they paid for. You can’t shortchange the customers and expect to stay in their good books.

Point of sale

An easy-to-use point of sale is required to sell one’s telecom offerings.

Reporting and analytics

As we find ourselves at the cusp of true 5G and IoT launch, the role of OSS BSS software has increased. In order to implement next-gen telecom services, a telecom operator needs to be prepared with all the right solutions. A constantly evolving OSS BSS architecture needs to implemented with the right B/OSS telecom software. We are already seeing the use of Network Function Virtualization (NFV) and Software Defined Network (SDN) for improving the performance and efficiency of telecom operations. For an MVNO or a small-time operator, it is very hard to keep up with the changing technological needs. Therefore, it needs a BSS and OSS solution that is easy to use and technically updated.

Why MVNO Need to Be Innovative?

Without been innovative, it is hard for an MVNO to survive amidst the intense competition in the industry. The pressure on MVNO to come up with interesting offerings is more than any other operator-type. This is the main reason why most MVNOs are shutting down before they complete their first year.

Most MVNO models are business models that survive because of their ingenuity. But if their lack of understanding of OSS BSS architecture comes in the way of their service delivery, they are in big trouble. Hence, they need the support of a telecom support service platform like Telgoo5.

The Need for Telecom Support Services for MVNOs

A next-gen telecom platform like Telgoo5 is constantly amended according to the industry standards and FCC rulings. It integrates the latest technology and also comes with the option of APIs for complementing the existing platform. New functionalities can be integrated into the existing software, and both B/OSS and telecom billing functions can be improved over time. This can all be done without any significant effort by the MVNO or incurring heavy additional costs.

Important Features of a Next-Gen Telecom Solution

A next-gen telecom solution should have the following features:

·       It should come with APIs that are easy to install. They should allow for integration of database, new vendor partnerships etc.

·       The system should work as per the latest rulings of telecom regulatory authorities

·       It should offer revenue assurance, so that the customers always get the best bang for their bucks

·       The telecom platform should be intuitive i.e. a less tech-savvy MVNO should be able to use it without much problem

Evolving MVNOs who want to be a part of change in the telecom industry have a lot of different requirements. Amongst other things, they need an OSS billing system that can provide a measure of control over their service delivery. Versatility and uniqueness are two of the most important USPs of a successful MVNO. And to achieve these traits, it needs OSS telecom billing solutions that are tailor made to its specific business model and modus operandi.

Get the Best OSS Telecom Software by Checking These Functions

An OSS telecom software is only effective, if it has the required functionalities:

Adaptability

An OSS billing system should be able to adapt to the changes in the industry. For example, to monetize emerging tech like IoT, it needs to have an IoT billing system that can track, charge and bill a high volume of IoT transactions every day.

Convergence and real-time billing

The system should have a real-time OCS that can bill every service at a single point. This helps in achieving convergence and brings in transparency into billing.

Reporting and analytics