#libtech

#iSpySnowboardSaturday

Just one snowboarder in this picture. Do you see him???

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🏂: @travisrice

📷: @fotomaxizoomdweebie

I wake up early today, missed once the bus but it wasn’t that bad because 6 hours later, needed to rest, so i chilled with such a amazing view.

By the way: snow was sadly wet, that i needed to change gloves, luckily my snow pants kept dry...

LIBRARY TECHNICAL ASSISTANT II for the John C. Hitt Library LibTech Desk

Note: 2 positions will be hired from this posting.

Job Description:

Under supervision of the IT Manager, this position is responsible for independent operation of the public service desk on weekdays and weekends. The Library Technical Assistant II assists the IT Manager with the supervision and training of LibTech Student Assistants and provides support for library IT operations including but not limited to library classrooms, public PCs, and tech equipment checkout. Additional responsibilities for this position include:

Open and close Technology Service Desk.

Provide basic and intermediate technology assistance to patrons.

Coordinate scheduling for all Student Assistants working at LibTech desk.

Use Aleph ILS to process all material and requests.

Handle basic complaints and questions.

Inspect and maintain technology materials for damage and proper operation.

Provide expert level service and instruction on public scanners, microform scanners, and public printing.

Provide advance instruction and support on Microsoft Office and other library applications.

Initiate routine diagnostic to isolate causes of system failures and make minor repairs.

Inspect and provide repair solutions for loaner equipment.

Coordinate technology use in Library classrooms and meeting spaces.

Communicate equipment issues and supply requests to supervisor.

Coordinate technology support with IT staff for larger projects and public PC issues.

Assist with categorization and labeling of all LibTech Technology checkout items.

Update knowledge and job skills to the latest industry standards.

Log statistics for desk questions and duties performed.

Other duties as assigned.

Work Schedule:

Sunday - Thursday; 10:00 AM - 6:00 PM with flexibility

Expected Salary:

$36,841

Minimum Qualifications:

High School Diploma or Equivalent and 2+ years of relevant experience.

Preferred Qualifications:

Strong customer service background and skills.

Quick thinking and problem solving capabilities.

Ability to lead, supervise, and train students.

Solid technology background and desire to learn more.

Previous library experience a plus, but not a requirement.