BPO ITES Training | Neutral Accent and Customer Service Skills
BPO Training
What is BPO Training? BPO Training equips professionals with the communication, customer service and call-handling skills required to succeed in global outsourcing environments. It helps participants communicate clearly, confidently and professionally with customers from diverse cultures. Read More: https://bit.ly/456YEdP
BPO Training Outline: Neutral English accent, pronunciation, voice clarity, listening skills, customer interaction, call handling, cross-cultural communication, role plays and performance feedback.
Overview: The objective of this program is to help participants understand and use a neutral English accent that can be easily understood by people across the globe. The methodology includes presentations, activities, assignments, evaluations, practice sessions and personalised feedback. Read More: https://www.mmmts.com/bpo-ites-training.htm
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Customised corporate training programs in India for leadership, communication and behavioural skills that improve workplace performance.
