#internal knowledge base

Having the right customer service docs available and the right people to guide your customers to solutions is extremely valuable.In this article, you’ll see some of the major reasons why an internal #knowledgebase can be a game-changer in the long term for your company’s support needs.

 - Private Documentation  - User Management  - Feedback and commenting  - Versioning  - Multiple projects in the knowledge base  - Super fast search ► Find out more:   https://bit.ly/3aUK6Ab ► Request a Free Demo: http://bit.ly/38Hz4NK

Corporate wikis got really popular at the beginning of the 2010s, when cloud storage was taking off and people were realizing the limitations of just having a collection of Word documents for their company policies – that is, assuming that they even had an electronic solution at all. People started crowdsourcing their articles and the explosion in knowledge availability was enjoyed by everyone.Only later on in the second half of that decade did knowledge bases start coming on to the scene.And it just so happens that in pretty much every aspect that a wiki shines, a knowledge base shines a little bit brighter.Read more

The COVID19 PANDEMIC has taken us by unpleasant surprise, affecting our lifestyle and business conditions and the Workplace. In situations like this, the effectiveness and efficiency of how you run your day to day operations-basically come down to the tools you are using to run your business. Being a tech company we are early adopters of a lot of modern tools. Read our blog to know more.