consumers’ mass adoption of AI tools has had a knock-on effect on attitudes towards robotics, said Sonali Fenner of management consultancy Slalom. This has enabled companies to consider using robots in public-facing settings. Fenner used the example of a large retail client who deployed Spot, a Boston Dynamics robot dog powered by Google’s Gemini Pro model, in its stores to assess inventory. “[The hype] has opened the door a little bit to what is expected in particular environments and, even if you don’t want Spot walking around your retail store, you might accept a slightly less intrusive robot,” Fenner added. Ahti Heinla, co-founder of Skype and chief executive of delivery bot start-up Starship Technologies, who has deployed the small grocery robots across more than 100 cities and towns in Europe and the UK, said he was surprised at how easily people “perceive the robots to be normal participants in public space, and accept them as natural”.
Artificial intelligence breakthroughs create new ‘brain’ for advanced robots












