Prefme Partner, the world’s first all-in-one contactless hospitality solution!
Embracing the new normal in the hospitality industry in the post-covid world!
Today, it is of utmost importance for hotels to redefine their spaces with safer, healthier and hygienic choices for guests. And, just in this time of critical need, this new-age tech “Prefme, the world’s first ready-to-use contactless hospitality solution” is here to turn the tables for the industry!
Peek-a-boo to Prefme’s Journey!
Wondering where did this all begin? Well, a little filmy but true, the idea of the Prefme app emerged to the founders, Mr. Rajat and Mr. Mohit Jain, while they were lunching at a restaurant in Europe along with a few other friends when their order was automatically upgraded from tomato bruschetta to a tuna bruschetta. Being vegetarians, they were oh-so-disheartened and realized how important it was to know individual eating preferences before serving food. Starting with this basic idea, it gradually led to the development of Prefme app and the rest they say is history! Not just this, with added expertise they hold with their other successful venture, Kimirica Hunter International, the largest manufacturer of luxury hotel amenities and hotel toiletries in India motivated them to deliver what’s good for the hotels, better for the guests and best for the hospitality world!
The Masterminds in Spotlight:
Rajat Jain, Co-Founder & Director
A visionary leader, Rajat has completed B.Pharma from Institute of Ayurvedic Pharmaceutical Sciences, Gujarat. He pioneers ideation and creates a blueprint of requirements, formulates the strategy, and guides the operations.
Mohit Jain, Co-Founder & Director
Mohit has completed his Master’s in Marketing from University of Birmingham (UK). A proactive leader, looks after the product design, UI/UX and innovative marketing strategies.
And, this millennial brother duo with their power packed team gave us this innovative contactless hospitality tool! Prefme is the world’s first user powered app with user and hotel ends. User end is called Prefme and the hotel end is called Prefme Partner. With Prefme Partner, hotels can equip themselves to deliver completely safe, contactless and hyper-personalised guest experience. And that’s not all, Prefme also helps them with increasing revenues and reducing costs, everything that a hotel would dream for, in these difficult times. Let’s see how Prefme magic works through its innovative set of features -
1. Universal Pre-Check-ins to maximize safety
Keeping social distancing at centre stage, Prefme allows the hotels to make their guests avoid long check-in ques and make easy contactless pre-check ins. The IDs are pre-received in the app and hotels can know their guests before they arrive, perform secure digital ID verification and manage transfer requests in pre-sanitized vehicles.
2. Unique Mobile-key for contamination-free check-in
With Prefme, hotels can now offer guests a more hygienic way to enter their rooms as they don’t need to touch the physical keys repeatedly; the Mobile Key feature allows them to unlock their rooms via their smartphone, which is more convenient for guests, while efficient and cost effective for hotels.
3. Guests’ stay and eat preferences
Who doesn’t like being treated to? With Prefme, hotels can access eat and stay preferences of their guests even before they arrive. This helps hotels to completely personalise the guest experience right from their favourite room fragrance & pillow type, to the much-needed dietary routines. Smart inventory and F&B menu planning is made possible through Prefme which helps in avoiding food related emergencies for guests and reduces hotel buffet wastage.
4. Showcasing Hotel Service & In-app Bookings
As soon as the guests enter the hotel, Prefme app adapts to the hotel theme and guests can browse through the entire list of services like spa, golf, dining and more. Prefme allows guests to book these services right from their smartphone helping hotels to deliver a truly contactless experience.
5. Multilingual Chat with hotels — Pre, During & Post Stay.
Prefme enables hotels to connect with guests in the language they speak without any physical contact. Multilingual, single-screen chat interface makes it easy for guests to place requests such as toiletries, towels, food and more. Also, it can be used by staff to allocate requests to the right department and get a speedy delivery. The feature allows hotels to be more agile and responsive, at the same time reducing operational costs and enhancing efficiency.
6. Wholesome dining experience for guests
Yes, you heard it right! Hotels can now facilitate hygienic in-room dining for guests through the in-app food menu and ordering, now possible through the Prefme app. It ensures guest safety by avoiding the physical menu and crowds at restaurants, just what we need at this point of time. WIth Prefme’s innovative food ingredients scanner, What’s In, guests can scan food QR labels and get to know the entire ingredients list about any food item and take informed eating decisions, making hotels more trustworthy.
Prefme allows hotels to engage their guests throughout their digital journey. By using smart push notifications to share important news and announcements as well as run custom promotions, hotels can always stay relevant and on top of the guests’ minds. With timely updates about cleaning schedules and hygiene initiatives hotels can build more trust among their guests.
8. Digital Loyalty Card Wallet
With Prefme, hotels can find the perfect balance between hygiene and comfort for their travellers. The guests can avoid the hassle of carrying multiple loyalty cards, they can directly save them on their card wallet. No physical cards or lengthy form filling, store them digitally and you are good to go!
9. In-app payment & express checkout to ensure lesser contact
Say hello to healthy hotel stays! With Prefme, hotels can now encourage safer stays as guests can easily bid goodbye to chaos scenes on check-out counters with a contamination-free smart technology. No need to carry credit or debit cards and cash to clear bills at checkout; Prefme allows the guests to review all their bills on the app & pay from the app as a preventive protocol to maintain complete hygiene and social distancing. No wait-time, no human contact, no papers and cards, just a pleasant see-off.
10. Reduce costs and Increase revenue
With improved operational efficiency, reduced delivery times, enhanced inventory planning and minimized wastage, hotels can optimise costs. On the other hand, hotels can increase revenues by creating new revenue streams, get more direct bookings through the app and reduce OTA commissions.
The Future of Hospitality
Hotels need to come out stronger, wiser and more human in these crucial times and smart tech-solutions like Prefme can facilitate truly contactless guest experiences for the hospitality industry. A never-seen-before app in the travel space, Prefme helps hotels to differentiate their hospitality and build deeper trust. As an all-in-one tool, Prefme allows hotels to engage throughout the end-to-end digital guest journey Pre, During & Post Stay. Moreover, with amazing features of the Prefme app, hotels can promote their services & create new revenue streams, get more positive reviews online, enjoy more direct bookings and reduced OTA commissions. And that’s not all, it’s the world’s first, plug-n-play universal hospitality-tech solution available without any capital expenditure for hotels!
