Feb 7, 2022
Listen to customers closely! 😇 http://fluentsupport.com 🌱🌱🌱
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Listen to customers closely! 😇 http://fluentsupport.com 🌱🌱🌱
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What is Fluent Support? Fluent Support is the most cost-efficient and customer-focused support ticketing system available on WordPress. Handle/resolve all questions your customers ask from a single place. Your support agents can see all your tickets in one place, sort them, and filter them to select the right one and reply. And the best part? You can know about your customer right from the ticket dashboard with FluentCRM integration. What else makes Fluent Support great? Collision Detection With Live agent activity, Fluent Support instantly notify when more than one agent is handling a ticket. Instant notification allows you to avoid redundant messages and ultimately avoiding collisions between agents. Saving time and effort. Saved Replies Speaking of saving time, Fluent Support also does it by letting you store pre-saved replies for all the common questions your business needs to answer. Saved replies reduce the time required to respond to straight-forward questions. You can save as many replies you want without limits. Email Piping Fluent Support makes life easier on both ends of the support system. While your agents receive instant email notification for submitted tickets, your customers can open a support ticket by sending emails to your support email address. A support ticket is created automatically saving the extra hassle of converting an email query into a support ticket. Integrations WordPress is all about being interconnected and Fluent Support is no different. You can connect to 10+ popular WordPress plugins, such as WooCommerce, Easy Digital Downloads, etc. As well as third-party applications like Telegram and Slack. More Features? We knew you’re thinking just that. Well here’s just a glimpse. Complete Ticket History Customizable Email Notification Custom Fields File Attachments Response delay tracking Real Time Email Notification Filter and Sorting Bulk Ticket Actions Custom Priorities Short Codes Advanced Reports Advanced Search Admin Dashboard Frontend Agent Dashboard Detailed User overview Internal Notes Guest Tickets WorkFlows And so much more! The best part? Your own support portal hosted in your server space, with you in complete control. WordPress support solutions can’t get any better than this. So GRAB the best deal for your very own Support Portal. https://www.youtube.com/watch?v=29NRuKkVSSI