#he application

An Article about Effective Communication

I came across an interesting article today that I wanted to share. It’s an article titled How to Ask Useful Questions. The article resonated with me, as many of the points the author made are similar to the preferences I have in communication. This article was originally shared in my company by Automattic CEO Matt Mullenweg. But my team lead also picked up on it and shared it in my team’s…

I’m Moving To The TRIAL!

Hi everyone! I promised in my last post how I would continue my debugging of Presentation Shortcode in the following post, but I have other news I need to share with you all today. And that is…

I’ve been Accepted as a Trial Happiness Engineer!

That’s right! I finally heard back from the Happiness Hiring Team that they are moving me on to the next stage of the application process. Starting…

My Support Philosophy… Done (?)

Hi everyone. As part of my reapplication yesterday, I went and finished up the “My Support Philosophy” page I have been working on. I’ll keep this post short, so if you’re interested, go check that page out and let me know what you think😉

While the core essence of my support philosophy probably won’t change, the way I articulate it and especially how I practice it will probably change over…

This is a continuation of my last post... Delivering Happiness - Part 2

Hi all! This is a continuation to my last post, “Delivering Happiness – Part 1“. It is a small book review of the book with the same title, by Inghilleri and Solomon. Again, I will try to keep this short and concise, listing only a few other points that stood out from the book.

Delivering Happiness A Path to Profits, Passion and Purpose by Tony Hsieh (CEO of Zappos.com, Inc.)

Find the…

Here's another book review... "Delivering Happiness - Part 1" ;)

Last month, I wrote two posts explaining what I had learned from reading “Exceptional Service, Exceptional Profit” by Inghilleri and Solomon. In this post, I will do a similar thing with another book I was recommended to read, “Delivering Happiness” by Tony Hsieh.

Related post: Exceptional Service, Exceptional Profit – Part 1

Related post: Exceptional Service, Exceptional Profit – Part 2

Exceptional Service, Exceptional Profit – Part 2

Last week, I wrote my first book review / study notes from reading the book Exceptional Service, Exceptional Profits by Inghilleri and Solomon. (If you missed that post, you can check it out here: Exceptional Service, Exceptional Profit – Part 1) This post is a continuation of that, but I am only going to look at one chapter today. Hopefully this will keep this post shorter and concise.…