#guestservices

I have worked for the same hospitality management company for two years. In those two years some crazy shit has happened that you wouldn’t believe if I told you, and honestly it would take almost two years to type out. But what I can say is that I have recently stopped dead in my tracks and switched career gears. I am now in law as a legal receptionist/assistant. And I have say IT IS SO MUCH OF AN UPGRADE FROM THAT SHITTY FRONT DESK AGENT BULLSHIT I HAD TO PUT UP WITH.

At the hotel I got minimal pay for working way harder that I should have, getting verbally and emotionally abused everyday. In TWO MOTHERFUCKING YEARS I got NO vacation, NO insurance, and LIES when it came to promotions.

Now, I have better pay, and promise of a raise if deserved in 90 days + insurance w/ no premium, and in a year if I’m still accelerating, a possible promotion, which I will gladly take and oh yeah TWO MOTHERFUCKING WEEKS OF VACATION (per year). So fuck getting treated like scum, like I’m below someone by general mangers, assistant general managers, director of sales, and sales coordinators who got promotions over me. FUCK EVERYONE.

I don’t regret working in hospitality because it has taught me so much about people, about work and life in general, but I am so goddamn happy I’m not in that circus anymore. The only thing I regret is not telling my last general manager to ‘get fucked’.

Happy Guests, Happy us!

We always aim to make your stay memorable by providing an outstanding service at @vrattahotelsandresorts

Visit our Site: www.vratta.com

Contact Us : 9711 704 678

Hello Everyone! My name is Jeremie and Welcome to my journey.

I started my training last October 7, 2021. I felt mixed emotion, it was nerve wrecking mainly because everything is new to me, new work environment, meeting new people and at the same time I was very excited because I know that this a stepping stone in becoming a successful Flight Attendant.

Thanks to Miss Strathearn, our supervisor who is very patience, experienced , knowledgeable who trained us. I learned a lot during during my training. First, I learned to familiarize of my workplace environment. She gave us a exciting tour around the airport, she showed us the WestJet office, the departure area, the arrival area and important places inside the airport.

In addition, she gave us a clear job description of what we will be doing as a Guest Service Ambassador in our Field Placement. Therefore, getting trained and learning from Strathearn gave me a lot of useful information and insight that I can use to be successful at work. Now, I can assure that I’m confident in assisting passengers. It was challenging at first because it was busy during the day. But, at the end of the day after assisting and providing helpful information to passengers makes me feel full filled. And with the pandemic that we’re dealing, people is experiencing difficulties in adapting the new procedure.