Aug 28, 2016
#loving this place #greatfood #greatatmosphere #greatserver #jerseycity #jerseycitypride #oralerestaurant #goodtimes (at Orale Mexican Kitchen)
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#loving this place #greatfood #greatatmosphere #greatserver #jerseycity #jerseycitypride #oralerestaurant #goodtimes (at Orale Mexican Kitchen)
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Radical Revision Assignment
How-To
1) Always greet every customer walking in the door, or passing by, whether it's your table or not.
2) If a table is not ready within a reasonable length of time, offer drinks.
3) Always smile! My manager always told me to smile just before I pick up the phone because you can hear the smile come through my voice (:
4) Always be kind --> whether it's opening a door for someone or asking how someone's day is going.
5) Always be yourself and relax when talking to your tables. Engaging with your guests can help build rapport which in return will increase your tips.
6) Be attentive. Guests LOVE when you anticipate their needs before they even ask you.
7) Knowledge! Very important skill. Knowing the foods and drinks menu is a must. You should be ready with answers to questions which may not be normally asked which is good for you and your guests.
8) It's good to recommend items, everyone has a different taste.
9) Don't lie, Be honest and Genuine with your tables. People prefer to hear you say "sorry I dropped your meal while I was bringing it out" and not "It shouldn't be too much longer, they're working on it now" or "The kitchen screwed up". Humans make mistakes and people are understanding of that. Wouldn't you like Honesty?