#ghost shift

The retail industry is facing a hidden workforce cost called the “Ghost Shift” — when employees clock in but aren’t actually working, leading to massive time theft and productivity loss. Traditional methods like biometrics or PIN codes fail because they only log clock-ins, not real presence. This silent payroll leak has added billions of fraudulent work hours and can cost retailers up to ~20% of labor expenses. Vizenta AI proposes solving this with continuous presence tracking using existing CCTV cameras and edge AI to verify actual presence on the floor, helping businesses recover lost productivity and real labor costs.