Thank you to everyone who liked and shared my blog from November about First Bus' discriminatory attitude towards their 9U bus service. Thanks to public pressure, politicians asking questions, and the Scottish Government's investigation, First Bus has finally changed its position and will accept Disabled Bus Passes on the 9U.
An email from Transport Scotland;
Good morning,
Thank you for your email.
Following discussions between Transport Scotland and First Bus, weโre pleased to confirm that the 9U service will now accept Concessionary Travel cards from all cardholders across Scotland.
First Bus has updated its systems to reflect this change, ensuring that all Concessionary Travel cardholders can now use this service without any issues.
Thank you for bringing this matter to our attention.
Kind regards,