#erh

Why pre-order? Since cookie cutters are much more niche than stickers and keychains, I cannot be certain how many of these I will sell, if at all. Previous interest checks didn't always mean buyer, with pre-order I can be certain interested people would commit to paying for the goods.

How long will this take from pre-order to finished product? The whole process might take up to 2 months (manufacturing: ~1 month, goods' shipment to me: ~2 weeks, goods' shipment to your address: ~2 weeks)

Oh that's a long waiting time, why? Because I don't have these in stock, they are already designed but production hasn't started yet. Also I need them shipped to me first to check for quality before shipping them out to you.

Why do I have to send you money twice? The first fee is the pre-order fee, to make sure you will buy the finished products, and also to finance the whole production of the cookie cutters. The second fee is the shipping fee, you'll pay this so I can ship the cutters to you. For anywhere but Germany the shipping itself costs almost as much as the cutters themselves, so unfortunately I cannot cover this fee for you.

What if the cookie cutters are defective? Once I receive the cutters from the manufacturer and they are defective (don't cut well, don't leave deep enough imprint etc.) then I will not ship them out, you won't need to pay me anything, I will give you a full refund of the pre-order fee.

What if the goods are in order, I just want to opt out? Or I just change my mind? As previously explained, these are quite niche knick-knacks that I don't plan on selling long term, so if you want to opt out once production has started I could only offer a 30% refund (2.5€ for one cutter and 4€ for the pair).