#digital handsets

All the strategies related to maximising the investment in business communication will be successful only when you decide whether to manage your own VoIP system or allow a host to do this on your behalf. Businesses across the globe have realised the advantages of VoIP technology and VoIP phone handsets. Now there is chaos among enterprises to switch to this technology, and more than 35% of businesses across the globe have already adopted it. The question is whether to host and manage your VoIP system on your own or rely upon a hosted VoIP, where a service provider does everything for you.

On Premises Voip Vs Hosted Voip – What Is The Difference?

Both options will allow you to take advantage of the benefits of the VoIP phone systems. To get the most out of it, you will have to decide whether to self-host or enjoy the services of the hosted VoIP technology.

What Is A Premise-Based Voip?

In this arrangement, the whole system will be present at your office, like the equipment and the software needed to run the system will be there at your office. You will be responsible for its maintenance, security, upgrading and upkeep. This is easy if you have a well-established IT infrastructure and a dedicated team to manage the entire business communication scenario at your office.

What Is Hosted Voip Technology?

A service provider will be hired and responsible for meeting all your VoIP-related requirements in this arrangement. This system is also called the cloud and is managed with the help of virtual servers that these hosting companies have.

What Are The Pros Of Premise-Based Voip Technology?

•          No risk of price hikes from the service provider

•          Complete control over your VoIP system and VoIP phone handsets

•          Customisation of the system’s features is completely in your hands

•          No additional cost of scalability

Cons of On-Premises Voip System

•          Higher installation and set-up cost

•          Long-term commitment to maintenance and security is required

•          You will need a dedicated staff for constant service, maintenance and support

•          Extensive investment and resources for proper management

Advantages of Hosted Voip Systems

•          No stress related to maintenance, management and security

•          Incredibly low set-up cost

•          Fast implementation

•          Easily scalable depending on your needs

•          You can focus on your business and revenue generation

Disadvantages of Hosted Voip Technology

•          The system control is in the hands of the service provider

•          There is a vendor locking period

•          Network connection fluctuation will be experienced

Whether To Choose Hosted Or On-Premises Voip?

In terms of business communication solutions, voice over internet protocol or VoIP is considered the cornerstone of several businesses' communication strategies. They allow us to make and receive calls over the Internet and, thus, reduce the cost while staying accessible from wherever possible. For several decades now, VoIP has been very instrumental in helping businesses establish a high-performing remote work setup. People often imagine what is the future of VoIP and this question is what we have also tried to answer in this post.

Increasing Demand for Unified Communications

It is expected that, along with digital handsets, the demand for unified communication will also increase in the future. Unified communications mainly refer to integrating several solutions like hosted voice phone, audio/video conferencing, instant messaging and file sharing, all integrated into a single platform by the service provider. Unified communication will make business functioning faster and easier and allow companies to find specific contacts and coordinate with their teams easily.

Improved Service Quality

5G technology is now becoming a common thing across the globe, and it has boosted Internet speed several times. Till now, the congested or slow network was a detrimental factor as far as VOIP and video conferencing software usage was concerned. But now, this will become a thing of the past, as 5G will result in improved VOIP calls and information sharing.

Artificial Intelligence and Voip

It is expected in the future that artificial intelligence will become more prominent in terms of business communications and also VoIP. According to industry veterans, artificial intelligence will make voice-to-text easier in VOIP phone systems. It will make recognising conversations and converting voice into text much more effortless. Then it is also believed that interactive voice response, or IVR, will get a complete makeover with the help of artificial intelligence.

The future of VOIP and business communication looks great, as it will deliver an Omnichannel experience and efficient customer services to the clients. Then artificial intelligence is also believed to make cyber security further stronger on VOIP networks. It will protect sensitive data and prevent businesses from any social engineering scams.

In this swiftly changing world and rapidly advancing technology, often there is confusion about whether to choose IP phone handsets or digital handsets. Vendors of DECT handsets recommend that you consider some crucial factors while distinguishing between these digital and VoIP handsets. Today's blog post will discuss the main factors that will help you choose the right option from these two.

Bandwidth

The most crucial factor to consider is the bandwidth and experts say that this will not remain a factor if you deploy digital phone systems. The reason is that they run across TDM connections, but VoIP handsets and IPECS handsets run on bandwidth and Internet connection. Insufficient bandwidth will make these handsets to perform poorly and there might also be the loss of packets of information and poor voice quality issues.

Remote Maintenance

With VoIP and digital handsets, the maintenance issue would be on the top and here too, digital handsets lag a bit behind. The reason is that a technician would be required to maintain or repair digital phone systems. But with VoIP handsets, maintenance and software upgrade can be done remotely. Moreover, adding to the existing VOIP network is not tiring at all and there is no need of wiring, etc. for new installation.

Cost

The cost is also an important factor to consider and a good thing about VOIP phones is that VOIP to VOIP calls are completely free within the organisation. Experts say that if your business has lots of dispersed locations across the globe, then VOIP phone system is a viable and a more economical option.

Uc Features

At present, you may not agree, but in a couple of years time, you will certainly agree with the fact that IP phones are the future. They have come a long way and in their journey, they have evolved a lot to become as advanced and as versatile as Dect handsets. Then, they have also acquired so many features that were missing from old school IP handsets and these features have only enhanced their performance and usefulness across all the industries and sectors. Here in this blog post, we go through some top features that have contributed enormously in the popularity of these handsets and the first one of them is the cost-efficiency.

Cost-Effective

A very major advantage of using these ipecs handsets is that they are surprisingly cost-effective to use. You can purchase than and get them installed at very low prices and because they run with the help of the Internet, running cost is almost zero. This dect handset unmatched feature gives use companies the opportunity to involve in cost-cutting and divert the saved money in other segments of the business.

Wireless:

All the Internet services are provided with the help of Ethernet cables that are connected to the router to provide wireless Internet connection. This is where these digital handsets come into play because these IP phones work on the Internet protocol. Because of this, they do not require extra cabling as is for Analogue phones and this can be counted as another benefit or feature associated with ipecs handsets.

Improved Call Quality:

Communication solutions have a huge role to play in increasing the productivity as well as the efficiency of your business. The point here is to make sure that the employees get to use these solutions to their best, it’s important that they are user-friendly, easy-to-use, simple and versatile. So many different solutions are there in the markets that businesses could use and we have covered some of them here in this blog boost.

Social Intranet Software

When businesses realise that internal communication plans and strategies are failing, they need to put in more efforts and in this situation, the burden is entirely on the IT department. In such matters, this social intranet software can come to the rescue and experts say that that these solutions are highly useful when –

You have difficulty staying up-to-date with company news and announcements.

You are disconnected employees and departments.

Your documents go missing or get buried in email.

There is no clear or standardized orientation policy for new employees and interns.

There is too much paperwork.

The solution is here in the form of this software used as small business phone systems that make it possible while saving your business money. The reason is that the maintenance cost gets reduced and that you get is a more flexible office space.

Private, Group Messaging, And Chat Tools

A very useful communication solution, apart from phone systems for small businesses is the private group messaging and chat tools. These tools help the staff stay connected, work efficiently and perform like a team. It has been observed that without these groups, messaging and tools, it becomes really tough for members to convey their creatives, ideas, plans, etc. with each other or use them to company’s benefits.

These tools are useful in any office when –

There is inability to find specific conversations because email threads are too long.

Your Inboxes are clogged with unnecessary emails.

The Responsibilities and progress among team members are not clear.

Some businesses that have still not shifted to VoIP based business communication solution think that this is not as good technology as advertised. This is not their fault, but this is happening because they failed in understanding the concept the way it is and how it is beneficial for their business, when used in combination with DECT handsets. Here in this piece of write-up, we will be covering some very major aspects related to this technology and how it is going to help businesses after being adopted.

What Is Voip?

Let’s leave the technical definition and understand it in simple words that this technology changes the voice data into digital data and transmits on the other side. Then, later it is again converted into voice data before reaching the handset of the caller. This term, VoIP stands for Voice Over Internet Protocol and it allows the transfer of data including voice data through the medium of the Internet. Why this technology has gained so much popularity, because it has some very exciting features that are not found in any other technology used for business communications.

This technology is used with IP handsets or IPECS handsets and when this happens, you get to enjoy a whole plethora of benefits. The top names are auto attendant, call recording, custom caller ID, voicemail to email, on-the-go soft phone apps and much more. Businesses are in love with this technology because of these features and also because of the affordability factor. Yes, as compared to traditional modes of communication, this one is way cheaper and moreover, provides superior quality voice when used alongside digital handsets.

Hosted Voip