May 19, 2025
Conversational Turn Management: Keeping Multi-Turn Dialogues Coherent
In extended conversations, agents must manage the flow of dialogue, deciding when to ask questions, give updates, or take initiative.
This involves:
Discourse structure tracking
Intent recognition across turns
Turn-taking strategies (e.g., pausing, prompting)
Well-managed turns make agents feel more natural and less robotic. See how dialogue flow is engineered in modern AI agents.
Classify each user input by dialogue act (e.g., question, request, correction) to improve turn predictions.
