#customerhandling

A company can't survive if its customers aren't satisfied. Hence, customer feedback should be evaluated carefully. In an organization, ISO 10002 standard provides guidelines for improving the way feedback is handled on products and services. Contact us now!    

ISO 10002 follows the customer-focused approach and it includes the activities like the progress of products and services, remain loyal to the customers, continuous improvement which helps to rectify the complaints and to improves the fame of the organization. Contact us for ISO 10002 certification.

The Customer Satisfaction standard, ISO 10002 is the guideline standard for implementing a complaints management system – helps organizations to identify, manage and understand how successfully they deal with their customers’ complaints. Contact SAB Certifications for Customer Satisfaction Standard. For more info - https://www.sabcert.com/iso-10002/       

An organization’s planning, design, sales, service, etc. This is the standard for dealing with customer complaints within the organization, including The complaints received are handled within the overall quality system. ISO 10002  standard focuses only on customer complaints that do not apply to resolution of business-related disputes.

ISO 10002 supports organizations in designing the process of complaints handling relating to the products and services provided by an organization. Contact SAB Certifications for customer satisfaction and complaint management. For more info - https://www.sabcert.com/iso-10002/      

ISO 10002 certification provides guidance on the process of complaints handling, including planning, design and the overall complaints handling process within the organization.

The ISO 10002 Quality Management – Customer Satisfaction- Guidelines for complaint handling standard, developed and published by the International Organisation for Standardization (ISO), provides guidelines that are necessary to manage customer complaints more effectively and efficiently. Effective management of customer complaints will result in meeting customer expectations. Customer complaints is an opportunity to improve the business performance.

Partner with SABcert to improve customer service standards and complaint management with the implementation of ISO 10002. Contact SAB Certifications for Customer Complaint Handling Certification. For more info - https://www.sabcert.com/iso-10002/