#counterpath

I finished up the third installment of the user-edge toolkit blog post series over on our CounterPath blog.  Check it out.  I hope that people get something valuable out of the information provided.  Insights can come from unexpected places and the power of the data behind the User-Edge tool kit is impressive.  

I’ll mention another item that in a way is quite related.  One area our operations teams have been focusing on is data visualization.  I think that terms like this get over-used, so let me clarify what I mean: We are collecting graphs of what we think are either key metrics or interesting statistics putting up graphs of these with items along with other related items.  Getting technical: We’re making pretty graphs and staring at them.  They are telling us things.  Perhaps many organizations are already here.  Good!  If you are not: Imagine if your organization had a dashboard that looked at the key metrics related to the quality of user experience.  Imagine the deep dives these dashboards would inspire related to a “strange pattern” and what this would reveal about the underlying user experiences.  

As a follow-up to the talk I presented at SIPNOC 2018 in December, we're doing a series of CounterPath blog posts on User-Edge Operations.  We think the toolkit provides a differentiator that helps Operations teams level-up the insights they have into their user's service experience and perception of their network performance.  

If you are interested please check out the post on the CounterPath blog https://blog.counterpath.com/what-is-user-edge-operations-everything-you-need-to-know 

With Above Average Volumes, CounterPath, Corp. (Nasdaq:CPAH) Closing The Day At $2.32

CounterPath, Corp. (Nasdaq:CPAH)

July 26th, 2018

CounterPath, Corp. finished Thursday’s trading session down 7.57%, a $0.19 decrease to close on $2.32. In addition to the stock finishing lower, the trading volumes were only 8.00% of normal which could be an indication of investor uncertainty. Be aware that the Altman Z-Score1 (An indicator of the probability for a 2-year bankruptcy) is below the…

(Nasdaq:CPAH) CounterPath, Corp. Ends Up After Bouncy 60.65% Swing

CounterPath, Corp. (Nasdaq:CPAH)

July 19th, 2018

CounterPath, Corp. closed the day up $0.50 Wednesday, a 18.18% increase, closing at $3.25. CounterPath, Corp. swung 60.65% between high and low. While it is positive news the stock ended higher, the trading volumes were only 4.00% of normal which could be an indication of investor uncertainty. Be aware that the Altman Z-Score1 (An indicator of the…

I was able to spend some time with the FreeSWITCH team and the ClueCon community talking about some operations and service assurance features we've built here at CounterPath. I really enjoyed the session and the questions and comments. Most of all I enjoy explaining the careful thinking and hard work that our team puts into our products and solutions for retail customers, SMBs, Enterprises and Carriers. We Covered Bria Push, Client Traces, User Experience Metrics and touched on Help Desk Assistant before we ran the clock out. You can check out a recording of the Cluecon Weekly session at the link below 

https://youtu.be/gIsEiddBbFo

For more information on our products and services check out these links

CounterPath

https://www.counterpath.com/

CounterPath Bria Clients

https://www.counterpath.com/softphone-clients/

CounterPath Stretto Platform

https://www.counterpath.com/stretto-platform/

Bria Push Blog Post : Push for the People!