#communication types

Good words can uplift the mood: Positive words have the power to uplift our mood and make us feel happier. When we hear or read good words, it can trigger the release of feel-good chemicals like dopamine and serotonin in our brain, which can help to reduce stress and anxiety. Good words can improve relationships: Using good words like “thank you,” “please,” and “sorry” can strengthen our…

The most basic form of human interaction is via the customarily known format of communication. The very thing is the act of conveying a desired message on rare person of carrot. The primary color components of a interchange process in a sequential pose are - a sender, the message, and a receiver. And the try out is considered in transit to be enclose only when the receiver largely comprehends the sender's light. Humanely of course, the message can be imparted entree each structuring such as visual, behaviour, speech, or graphometric; and if it fulfils the purpose relative to the communication, the form is of second string relevance. But, rationale would you take a chance? The form of communication is anent utmost importance rapport ensuring through-and-through and unblemished conveyance. <\p>

Commercial Scales <\p>

Marriage gets more complicated with impersonation organizations. Unequal individual ones, business communications involve significant embodiment of a lot in point of people, and hence the main message gets filtered unnecessarily. The chances in relation to miscommunication and handout dilution are extremely high. Therefore ethical self is a department businesses cannot afford up to ignore, if ethical self are to navigate to profit. <\p>

When a offer via technological means takes place between stirps located distantly, yourselves is widely called as communication explosion. And businesses are substantially dependent on business telecommunications for their day-to-day activities. A smatter of the prevenient and commonly used formats are discussed in such wise down south:<\p>

Voice head over heels Internet Protocol (VoIP) - It is the method of delivering voice communications over Internet Bond networks like the broadband applicability. It is functionally alike with the conventional landline though comes at a much cheaper indemnification. It is easy on route to gelatinate up by transforming an existing triphthong network so as to a Business VoIP lingual network. The integral quality is top-notch and is at low with approved landline connections. <\p>

Internet Schedule Congress - Au reste known as IP communications, it relates to any type of communication agreeable time over an internet connection. It encompasses various types of formats such considering IP Telephony, Video Conferencing , and Infixed Holdings Sharing networks. The definite advantage of this type is that she is highly secure and cost effective. <\p>

There are lesser known forms regarding communication such insofar as Wireless telephone landline, Postal services and fax, but these were famous from the yesteryears. It is crucial to adopt superior tech to keep up with today's technological pace.<\p>

Fringe Benefits <\p>

Selecting a better intercommunication colliquation has its own charms, such as<\p>

Economic - Both IP and VoIP communication types are scarcely economic and they are available whereas just a segment of the go through with respect to sowing widen landline networks. <\p>

Service enhancement - Better communication facilitates enterprises to render better service to their clients. <\p>

Intensified productivity - Hassle-free internal and circumference communication ensures better productivity of miracle. <\p>

Earnings birth - Admittedly when the communication network is robust, the productivity and client servicing improves. And as a result, it goes without saying that the revenue is affected positively. <\p>

Another one of my favorite DBT (Dialectical Behavior Therapy) skills is DEARMAN. It’s such a straight-forward way to begin practicing more assertive communication. 

Think of one or more times when you had to deal with confrontation or tension within a relationship (whether it be personal or professional in nature)…

Did you have trouble saying “no”, making a decision, expressing your opinion, or standing up for yourself? Did you ignore the problem and hoped it would go away or just give in and let the other person have their way? Maybe you are of the more passive style of communicating. 

If that doesn’t fit you, what about this… Did you lose your temper easily, make demands, interrupt others without listening to their thoughts, hold things in until you exploded, end up using name-calling or blaming language? You could be more of an aggressive communicator.

Finally, what about this reaction…Did you pretend you were ok with whatever was causing distress because you didn’t want to cause more trouble but then end up complaining or talking trash behind the other person’s back? Did you begin to “forget” to respond to the other person’s emails/calls/texts or show up late for meetings with them? You could be falling into the passive-aggressive style of communication. 

DEARMAN is an acronym that walks you through creating a script for addressing the problem using the assertive communication style. Assertive communication is HARD - honest, appropriate, respectful, and direct. If you’re only being honest and direct, you’re aggressive and if only appropriate and respectful, you’re passive. 

Here it is: (adapted from the DBT website)

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DESCRIBE  -Describe the situation when necessary - sometimes it isn’t. -Stick to the facts and don’t use judgmental statements. -Focus on behaviors, not personality traits. Ex: 1) “This is the 3rd time this week that dirty dishes have been left out.” 2) “I got a C on my last paper in your class even though I worked really hard on it and followed all the guidelines.” 3) “I’ve been working here for 2 years now and haven’t received a raise, even though my performance reviews have always been positive”  4) “This is the third time this week that you’ve asked me for a ride home.”

EXPRESS -Express feelings/opinions about the situation clearly.  -Describe how you feel or what you believe about the situation.  -Don’t expect the other person to read your mind or know how you feel; give a brief reason for making your request.  Ex: 1) “I feel frustrated when the dishes are left out and I end up having to clean them up, but I really like having you as a roommate so it’s hard for me to say anything about it.” 2) “I believe I deserve a higher grade.”  3) “I believe that I deserve a raise.”  4) “I’m getting home so late that it is really hard for me and my family. But I also really enjoy giving you rides home, and it is hard for me to say no.”

ASSERT  -Assert your wishes.  -Ask for what you want.  -Say no clearly. -Don’t expect the other person to know what you want them to do if you don’t tell them (don’t expect them to mind read).  -Don’t tell others what they “should” do.  -Don’t beat around the bush…Just bite the bullet and ask, or say no firmly. Ex: 1) “I would like it if you cleaned your dishes and put them away after you’re done with them.” 2) “I’d like for you to hear out my reasoning for a higher grade and reconsider my paper.” 3) “I would like a raise. Can you give it to me?  4) “But I have to say no tonight. I can’t give you a ride home so often.”

REINFORCE  The basic idea here is that if people do not gain form complying with a request, at least some of the time, they may stop responding in a positive way.

-Reward people who respond positively to you when you ask for something, say no, or express an opinion.  -Sometimes it helps to reinforce people before they respond to your question by telling them the positive effects of getting what you want or need.  Ex: 1) “I’d feel less stressed and we would be able to hang out more as friends rather than deal with roommate tension if the apartment was cleaned up more often.” 2) “Thanks for considering my points and adjusting my grade. I really appreciate it.”  3) “I will be a lot happier and probably more productive if I get a salary that reflects my value to the company.”  4) “Thanks for being so understanding. I really appreciate it.”

STAY MINDFUL  -Keep your focus on your objectives in the situation.  -Maintain your position.  -Don’t be distracted on to another topic.  Two helpful techniques for staying mindful: 1. Broken Record   -Keep asking, saying no, or expressing your opinion…over and over and over.  -You don’t have to think up something new each time, just keep saying the exact same thing. Keep a mellow tone of voice….your strength comes from maintaining your position. 2. Ignore  -If the other person attacks, threatens, or tries to change the subject… ignore the threats, comments, or efforts to divert you. Just keep making your point. If you respond to these attacks, you have allowed the other person to take control of the situation. If you want to deal with the attacks…deal with them in another discussion.

APPEAR CONFIDENT  -Confident tone of voice  -Confident physical manner  -Appropriate eye contact  -No stammering, whispering, staring at the floor, etc…  How confident to act in a situation is a judgment call. There is a fine line between appearing arrogant and appearing too apologetic.

NEGOTIATE  -Be willing to give to get. -Offer and ask for alternate solutions.  -Reduce your request. -Maintain your no, but offer to do something else or solve the problem another way. -Turn the tables: Turn the problem over to the other person and ask for alternative solutions. 

Ex: 1) I know it bothers you when I play my music too loud when you’re trying to study, so if you can work on the dishes, I could work on using headphones or keeping the volume low. 2) If you can’t change my grade, is there any extra credit I can do?  3) “What do you think we can do.” “I am not able to say yes, but you really seem to want me to. What can we do here?”  4) “How can we solve this problem?”

Using DEAR MAN skills in really difficult situations  Some people have really good skills themselves, and keep refusing your legitimate requests, or pestering you to do something you don’t want to do.  *Use the same “DEAR MAN” skills, but change the focus to the current interaction.  1. Describe the current interaction  "You keep asking me over and over again even though I have already said no."  Avoid blaming the other person…i.e. don’t say “you just don’t want to hear me”  2. Express your opinions/feelings of discomfort about the interaction  I’m not sure that you understand what I am asking”  I’m starting to feel angry about this.”  3. Assert your wishes  when the other person is refusing a request, suggest that you put off the conversation to another time  Give the person another chance to think about it  When the other person is pestering you, ask them to stop  4. Reinforce  when saying no to someone who keeps asking….suggest that you end the conversation because you aren’t going to change your mind anyway

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It may seem awkward and robotic at first to follow a script, but TRUST ME, this skill has several benefits that outweigh the initial weirdness of using it.

Start small. Apply the skill to something “easy” to gain confidence.

As you build up your confidence and comfort using the skill, it begins to feel more natural and you can then mold the skill/script to fit your style rather than molding yourself to fit it. 

My favorite part about the DEAR MAN skill is that even in creating the script prior to addressing someone with it, you are processing your feelings and getting the stuff you’ve been holding onto out of you and onto paper. That small step in itself can offer a great deal of relief.

You can practice it with someone you trust first which can also be a cathartic experience, and it helps you fine-tune your approach.