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Some people install a wireless router in their home, connect and happily connect to the internet. Others and there are many, encounter a myriad of issues, problems, and challenges. First is wiring design. A home wireless network requires a properly designed wired network, upon which you build a wireless network infrastructure. You can't always do it yourself. You can't always do it over the phone, no matter how good the technician is. Someone needs to be onsite - to inspect the current install, to assess the specific collection of hardware, software, services, users, and needs. The home construction and the design also affect the ability of the network to function properly, as does other competing services (wired and wireless). The type and quality of internet connection you have chosen to utilize are equally important. If you have home network problems and are in the Boston metro area, call us. If you live elsewhere, find someone that knows the unique challenges of home networking, that has relevant experience, that can be recommended by your friends. Too many of our customers struggle with seemingly unsolvable problems until they find us. Do yourself a favor, find a local expert and put them to work. Once a home network has been cleaned and tuned, it still needs to be visited, maintained, updated and monitored. Consider an ongoing support services contract. Having a stable and dependable home computer platform, especially when the average home with a family of four has 50+ connected wireless devices and services, is worth the investment