@greeneyedarchangel
“Thank you for calling Swiftline Tech Support. My name is Cecilia, how may I help you?” Cecilia asked, then began listening patiently as she was told, for about the fiftieth time that day, that something was interfering with a customer’s computer software. And she suspected that just like the other fifty times this had happened, she would remote in and find absolutely nothing wrong.
And sure enough, she was right. It had happened so often that day, she had to ask a coworker at the call center if they had gotten the same kind of calls. Except, no one had. Not a single other person had. That was... pretty odd, since those were the only calls she was receiving. She started to wonder if someone had been playing a prank on her, some elaborate prank the office had set up for the new girl. She hoped that was the case, she hoped she wasn’t just missing a major issue, and she couldn’t help the nagging feeling that something was way wrong about this.
But she continued on, until the last hour of her shift, answering a few dozen more calls, all the same, all asking for help and none of them needing it.
“Thank you for calling Swiftline Tech Support. My name is Cecilia, how may I help you?” At this point, her voice was monotone, not the cheery demeanor she typically put on, and she anticipated yet one more complaint she couldn’t fix. Only this time, there was silence. “Hello? Hello? May I help you?” Nothing. Shrugging, she guessed the customer got cut off, and hung up, waiting for another call. Another call came, and again she was met with nothing but silence on the other end. Another, silence. Another, silence. 15 minutes till the end of her shift. Another, silence.
“Okay... could this day get any weirder?” She mumbled to herself before receiving one more call, right before her shift was about to end.
Sigh.
“Thank you for calling Swiftline Tech Support. My name is Cecilia, how may I help you?”
