PetSafe SmartSpin tested does it truly reduce odor and mess?
Automatic litter boxes can feel like a dream for cat owners who hate scooping. The PetSafe SmartSpin brings app‑connected automation, odor control, and self‑cleaning to the table but does it truly live up to its price tag and promises? Let’s break down what you should know before buying.
What This Litter Box Does
The SmartSpin is designed to automatically sift and separate waste after your cat uses it, depositing clumps and solids into a sealed drawer, while leaving a clean bed of litter behind. It’s Wi‑Fi connected to the PetSafe app, where you can track litter box usage and even your cat’s weight trends a nifty health‑monitoring feature.
Pros What Owners Like
Less Scooping, Fewer Messes
Most users report that the SmartSpin significantly reduces the need for daily scooping. Once it’s installed and working, you truly can go days without digging through litter yourself.
With a sealed waste drawer and built‑in deodorizer, many owners find odor is much better controlled than with a standard box a big win if litter smell is a daily annoyance.
Many cats warm up to the SmartSpin quickly, using it just like a regular litter box even older cats or those with anxiety about enclosed designs.
The app isn’t just gimmicky it sends updates about litter use and can help you notice changes in weight or visits, which sometimes hint at health issues earlier.
For households with a couple of kitties, the waste drawer capacity generally holds up well, letting you empty it weekly or bi‑weekly instead of daily.
Cons Real Issues Owners Have Seen
Connectivity Isn’t Perfect
A lot of users report Wi‑Fi and app connectivity issues, especially needing to connect only to 2.4 GHz networks and dealing with unreliable notifications. That weakens the hands‑off promise.
You still have to empty the waste drawer, clean sensors occasionally, and sometimes remove stuck litter manually so it’s not totally maintenance‑free.
Some larger cats might find the space a bit snug, and the litter depth isn’t as generous as traditional pans, which could disappoint heavy diggers.
Mixed Reliability Reports
While many owners love theirs long‑term, others report sensor glitches, false “full” alerts, or units that stop working and require resets or customer support.
Real‑World Ratings Snapshot
Average user scores hover solidly around the 4/5 mark on many platforms, with many high‑rating owners praising convenience.
Meanwhile, some reviewers (especially large multi‑cat households) report lower satisfaction due to sensor issues or ongoing maintenance.
Who This Is Actually Worth It For
✔ Cat owners who dread scooping daily
✔ People with 1–2 cats who want less odor and fuss
✔ Owners who like health tracking and app monitoring
✔ Those okay with occasional cleaning and sensor resets
Who Might Want a Different Path
Multi‑cat homes where drawer fills fast
People who want almost zero‑touch systems
Those who get frustrated by app glitches or setup challenges
The PetSafe SmartSpin Self‑Cleaning Litter Box stands out as a good mid‑range option not the cheapest, nor the most luxurious. It delivers real convenience and better smell control, and many owners find it worth the investment for reduced scooping. But it’s not perfect: app quirks and occasional maintenance keep it from feeling fully “hands‑off.” If you want a reliable automatic litter experience without the premium price of higher‑end robots and are fine with a little up keep this box can be a great fit.
