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How to Duplicate Call Flows with CallRail

Learn How to Duplicate a Call Flow in CallRail 

Momentum Monday Marketing Blog 

By: Mac Frederick 

1. Log into CallRail 

- Choose the correct account 

2. Go to Call Flows 

- Choose on left hand side 

3. Create a New Call Flow 

- Choose to Duplicate an existing call flow 

4. Copy over all settings and content 

- Update the Information 

5. Change out any numbers and information as needed 

- Save the Call Flow 

- Update the Call Flow with the Tracking Number

The Benefits of Call Tracking

Mike: What’s going on, guys!  Happy Wednesday.

This is Mike. I’m here with Sam Bacon from CallRail.

Sam: Hey, guys!

Mike: Today, we are going to talk about the benefits of call tracking, so I brought Sam on. She’s a big expert on this topic. Sam, start us off! What are the benefits of call tracking?

Sam: Off the bat, call tracking is very important if your business has a phone number. Which is pretty much any business. What call tracking does is hone in on what exactly drives your phone calls.

Learn What’s REALLY Driving Your Leads

Sam: Either you or your agency spends a lot of time in your marketing dollars and sends leads your way from different marketing campaigns. What call tracking does is completely alleviate the confusion as to where these calls come from, and why these calls are good leads or bad leads. It’s going to show you that, “hey, this call came from my billboard this month. This call came from my website…”  

And then, it allows you guys or your marketers to go in and better allocate your marketing spend to those campaigns that are driving leads—not only that, but quality leads.

Mike: Yeah, that was a good start. One of the things I want to talk about (because this is one of the big reasons that we do call tracking here) is the integrations. So, for Google Analytics, Google Ads—all that kind of stuff, can you tell us some information on that as well?

Sam: Yes.

While we capture all of the lead attribution and campaigns, you are able to see this information on other platforms. Whether this may be Google ads or Google Analytics where you see the conversions, cost per lead, and keywords that are driving calls… We’re sending that information to that platform so you can look at it all in one spot, make those decisions, recalibrate, and go from there. We also have other really great integrations like Facebook—so, social media apps. You are able to see information within those conversions and platforms.

CallRail adds call analytics integration with Google My Business – Search Engine Land

Call tracking intelligence company CallRail has launched an automated call analytics integration with Google My Business (GMB). According to Chief Product Officer and Co-Founder Kevin Mann, the product greatly simplifies the provisioning and set up of call tracking for GMB. “It cuts the time in half,” compared to manual set up, says Mann.  

CallRail also developed the solution, it appears,…

CallRail Recognized on Deloitte’s Technology Fast 500™ for…

Call tracking and analytics company ranks 183 with three-year-revenue growth of 530 percent

ATLANTA (PRWEB) November 15, 2018

Vince Baskerville is a real mover and shaker in the design and tech community here in Atlanta. Whether he's teaching the next generation of UX designers at General Assembly or helping CallRail improve their call tracking software as their director of user experience, Vince's work ethic is rooted in leading by example.

We started off talking about his work at CallRail as he walked me through a typical day on the job. From there, we discussed his work co-founding the popular travel app TripLingo, talked about the Atlanta tech scene, and about how he's changed over the years with the shift in the industry. According to Vince, there's no substitute for hard work -- and he's right!

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