#billing errors

How A Patient Advocate Saved My Company’s Sanity

Running We Care Advocates has a ton of perks and one of them has been the ability to handle the black cloud hanging over our We Care family’s family. So far this year, we have dealt with the passing of several close family members, three cancer diagnoses and subsequent treatments, a stroke, three heart episodes, Alzheimer’s and its complications, and a million friends just needing a minute.

Durin…

How Can Anyone Figure This Out?

We are working on a tremendously complicated case that involves a person with Medicare and a supplemental insurance who is recovering from a stroke, has moved from the hospital to a rehab facility to ultimately a nursing home, has an apartment that needs to be emptied and who needs to apply for Medicaid and Veterans Affairs coverage and a Patriot Angels grant.

The family is very bright,…

Advocates Get Frustrated Too!

We are working on three extremely difficult cases.  Each one is involving multiple healthcare providers, multiple opinionated family members, and multiple health insurances for each client.

One of our strengths is boiling each case down into must haves, nice to haves and don’t needs.  As we work through each case, it seems the nice to haves and don’t needs are bubbling to the top of each family’s…

Patient Advocacy is Not a Luxury

I did a quick search this morning on “Trending Patient Advocacy”. It only yielded 78 million hits. Patient Advocacy is a topic that has been covered from everyone from the AHRQ, the research arm of Medicare, to the New York Times to large consulting firms.

All the articles that I read had the same themes. As healthcare continues to get more complicated, the need for people to help you navigate…

Why Do You Need a Patient Advocate?

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To borrow a cliché, it is because life comes at your fast. Whether it is an emergency trip to the hospital in the middle of the night, a routine exam that yields unexpected results or a chronic disease that is running your life, you need the help of someone who has been through your situation before. That experience will help your health journey go smoother and will…

Allergy Season is a Great Time to Get Your Medications Checked

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Spring is a beautiful time, with the flowers and trees blooming, grass greening up, and the weather getting warmer, unless of course, you suffer from seasonal allergies in which case, it is the worst time of the year.

For us, this time of year reminds us of two very scary events that both have the same issue- seasonal allergy medications. We had two different…

Understanding Why Medication Management Is Important

I had an eye-opening conversation this week that after further reflection was actually the tenth time, I had the same talk. I was speaking to a health provider who did not understand what medication management was and how it would help them treat their patients.

I patiently explained to them that medication management consisted of a pharmacist reviewing all the medications and supplements that a…