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Wheeling, W.Va. (May 14, 2026) – Appalachian Power Company (APCo) is continuing efforts to strengthen electric service reliability for customers in Marshall County. Crews will be working Saturday, May 16, weather permitting, to complete infrastructure upgrades in the Washington Lands area. To allow lineworkers to safely perform this work, a planned outage will occur for customers in the area from approximately 8 a.m. to 6 p.m. During this time, crews will make upgrades to equipment that supports electric service in the area, including utility poles, crossarms and transformers. These upgrades are designed to reduce the number of customers affected by future service interruptions and improve restoration times when outages do occur. Crews will perform this work as quickly and safely as possible. “While planned outages are never convenient, they are necessary to safely complete work that benefits our customers and communities in the long run,” said Chad Weatherson, distribution systems supervisor for APCo. “We appreciate everyone’s understanding as crews work to improve service for you and your neighbors.” The work is part of APCo’s ongoing commitment to modernizing its electric system. By upgrading its infrastructure, APCo is working to deliver safer, more reliable service to the communities it serves. Customers with questions about the project or its impact on their service can visit AppalachianPower.com/Contact or call 1-800-982-4237 for assistance. Read the full article

What’s Happening Winter Storm Fern affected all 57 counties served by APCo, with a significant impact in Virginia’s Smyth and Washington counties and West Virginia’s Lincoln and Kanawha counties. Thousands of personnel are concentrated in these areas, working to restore power as safely and quickly as possible. Power outages peaked at 44,500 as the storm system traveled through APCo’s three-state territory on Sunday. As of late afternoon Tuesday, despite frigid temperatures and hazardous conditions, APCo crews have restored power to nearly 90% of the customers affected by the storm. Currently, 4,300 customers remain without service, including 2,100 in Virginia and 2,200 in West Virginia. APCo’s Storm Response team expects to restore service to the majority of customers affected by Winter Storm Fern by 11 p.m. tonight, Jan. 27. Cleanup and other activities could go into tomorrow in some areas. More winter weather is expected later this week, with forecasts predicting that much of the APCo service territory could see snow and continued frigid temperatures. APCo’s Outage Map lists more than 100 warming centers open to the public across its footprint. Winter Storm Safety Tips Extreme cold can overload lines as power is restored to large numbers of customers. Often, we must restore outages in smaller groups to allow the electric load to settle. Customers can help by turning off large electric appliances (like heaters and water heaters) for at least 15 minutes after power is returned. APCo will never demand payment or entry; always ask for company photo ID, refuse unsolicited repairs and verify workers using the phone number on your bill or our website. Stay away from downed power lines and anything they may contact, such as tree limbs or fences. Immediately report safety hazards by calling 911 or APCo at 800-956-4237. When using a generator, always follow the manufacturer’s instructions. Never plug a generator into a wall outlet. Run it outdoors, away from windows and doors, and ensure working carbon monoxide detectors are installed. Read more tips at AppalachianPower.com/Safety. Staying Connected Enroll in Outage Alerts to get updates on power outages, their ETR and any applicable updates. Follow APCo on Facebook, X (formerly Twitter) and Instagram for updates. Next Update This is the last update for this storm. Read the full article

What’s Happening About 3,000 field workers are facing bitter temperatures and treacherous roadways today as they restore power following the impact of Winter Storm Fern. As of 9 a.m. Tuesday, approximately 13,000 customers across Virginia and West Virginia are without electric service. The total includes about 7,300 customers in Virginia and 5,700 in West Virginia. Additional outages occurred overnight, as expected, resulting from heavy ice accumulation bringing down tree limbs. APCo’s Storm Response Team anticipates more power outages as ice melts. Hundreds of personnel equipped with helicopters and specialized machines are focused on the hardest‑hit areas: Smyth and Washington counties in Virginia, and Lincoln and Kanawha counties in West Virginia. APCo’s Outage Map lists more than 100 warming centers open to the public across its footprint. Estimated Times of Restoration (ETRs) APCo’s Storm Response team expects to restore service to the majority of customers affected by Winter Storm Fern by 11 p.m. tonight, Jan. 27. The storm caused significant damage in parts of Smyth and Washington counties in Virginia and Lincoln and Kanawha counties in West Virginia. These customers will see crews conduct extensive work in their area. Extensive Restoration Activities Virginia: Smyth & Washington counties Hungry Mother Park – Saltville and surrounding areas: Helicopters have been requested to assist with installation of poles. Trees, branches and limbs continue to fall in this area, causing hazardous work conditions and increased outages. Glade – Whitetop and surrounding areas: Cold weather continues to cause additional outages as trees and limbs fall on electrical infrastructure. Roads are still very treacherous, limiting access to many of the problematic areas. Abingdon and surrounding areas: Additional tree crews are assisting with clearing a path to the damaged electrical infrastructure. Crews have found numerous instances of broken poles and wire down. West Virginia: Lincoln & Kanawha counties South Hills – Julian and surrounding areas: Crews are onsite working to restore power for customers in these areas. Damage is extensive, and multiple crews are needed to safely gain access to damaged equipment and down wire. South Charleston – Cross Lanes and surrounding areas: Power is slowly and carefully being restored to customers in this area. Frigid temperatures and fallen trees are causing delays as crews are working with an abundance of caution. Elkview – Mink Shoals and surrounding areas: Damage to electrical infrastructure is extensive in this area. Additional tree crews have shifted to this area to assist with removal and cleanup to help with road conditions. See page two for outage count by county. Use APCo’s Outage Map for specific outage locations and Estimated Time of Restoration (ETRs). How APCo Restores Power During major outages, APCo prioritizes restoring circuits that deliver electricity to essential public safety facilities, such as hospitals, 911 call centers, water treatment plants and police and fire stations. Next, crews focus on repairing lines and equipment that restore power to the largest groups of customers. Sometimes, a single repair can bringservice back to hundreds or thousands of people. Crews then address repairs that restore power to smaller groups, often dozens of customers at a time. Finally, power is restored to individual homes and businesses. This phase can take time after a majorstorm due to the high number of individual repairs needed. Winter Storm Safety Tips Extreme cold can overload lines as power is restored to large numbers of customers. Often, we must restore outages in smaller groups to allow the electric load to settle. Customers can help by turning off large electric appliances (like heaters and water heaters) for at least 15 minutes after power is returned. APCo will never demand payment or entry; always ask for company photo ID, refuse unsolicited repairs and verify workers using the phone number on your bill or our website. Stay away from downed power lines and anything they may contact, such as tree limbs or fences. Immediately report safety hazards by calling 911 or APCo at 800-956-4237. When using a generator, always follow the manufacturer’s instructions. Never plug a generator into a wall outlet. Run it outdoors, away from windows and doors, and ensure working carbon monoxide detectors are installed. Read more tips at AppalachianPower.com/Safety  Staying Connected Enroll in Outage Alerts to get updates on power outages, their ETR and any applicable updates. Follow APCo on Facebook, X (formerly Twitter) and Instagram for updates. Outage Count by County VirginiaOutage Count Outage CountWest VirginiaOutage Count Outage CountAlbemarle0Grayson522Boone204Ohio0Amherst0Henry17Cabell CityLess than 5Putnam134Appomattox0Montgomery0Clay49Raleigh0Bedford0Nelson0Fayette9Roane92Bland8Patrick239Greenbrier0Summers0Botetourt5Pittsylvania0JacksonLess than 5WayneLess than 5Buchanan0Pulaski11Kanawha4,626WyomingLess than 5Buckingham0Roanoke15Lincoln829  Campbell0RussellLess than 5Logan60  Carroll0Scott0Marshall0  Craig0Smyth3.545Mason0  Dickenson0Tazewell0McDowell0  Floyd0Washington2,922MercerLess than 5  Fluvanna0Wise0MingoLess than 5  Franklin0Wythe34Monroe0  Giles0  Nicholas0  0 Next Update 1 p.m. ET Tuesday, Jan. 27 Read the full article

What’s Happening Approximately 19,000 Appalachian Power Company (APCo) customers remain without power as of 6 p.m. Monday after Winter Storm Fern impacted the company’s three‑state service area on Sunday. The total includes about 10,000 customers in Virginia and 9,000 in West Virginia. Field crews are contending with high wind gusts, fallen trees and limbs, deep snow, frigid temperatures and icy road surfaces. Wind gusts in APCo’s southern service area hindered drone and helicopter assessments for most of Monday; combined with dangerous road conditions, restoration efforts are delayed.  APCo’s Outage Map lists more than 100 warming centers open to the public across its footprint.  Estimated Times of Restoration (ETRs) APCo’s Storm Response team expects to restore service to the majority of customers affected by Winter Storm Fern by 11 p.m. Tuesday, Jan. 27. The storm caused significant damage in parts of Smyth and Washington counties in Virginia and Lincoln and Kanawha counties in West Virginia. These customers will see crews conduct extensive work in their area. Extensive Restoration Activities (Smyth & Washington counties, Virginia) Hungry Mother Park – Saltville and surrounding areas: Trees, branches and limbs continue to fall in this area, causing hazardous work conditions and increased outages. Glade – Whitetop and surrounding areas: Heavy snow and ice accumulation caused severe damage to company infrastructure in this area. Crews have requested helicopters to assist in the replacement of broken poles in areas difficult to access. Abingdon and surrounding areas: Additional tree crews have been dispatched to assist with clearing a path to the damaged electrical infrastructure. Crews have found numerous instances of broken poles and wire down. Extensive Restoration Activities (Lincoln & Kanawha counties, West Virginia) Flatwood – Elkview and surrounding areas: Crews are onsite working to restore power for customers in these areas. Damage was extensive, and multiple crews are needed to safely gain access to areas needed for restoration work. South Hills – Cross Lanes and surrounding areas: Damage to electrical infrastructure is extensive in this area, specifically along Corridor G heading toward Lincoln County. Additional crews are being shifted to this area. Sissonville – Mink Shoals and surrounding areas: Several broken poles and downed wires have been found in this area. Hazardous road conditions are limiting access to some areas, but crews are working with local Emergency Management Services where assistance is needed. See page two for outage count by county. Use APCo’s Outage Map for specific outage locations and Estimated Time of Restoration (ETRs). How APCo Restores Power During major outages, APCo prioritizes restoring circuits that deliver electricity to essential public safety facilities, such as hospitals, 911 call centers, water treatment plants and police and fire stations. Next, crews focus on repairing lines and equipment that restore power to the largest groups of customers. Sometimes, a single repair can bring service back to hundreds or thousands of people. Crews then address repairs that restore power to smaller groups, often dozens of customers at a time. Finally, power is restored to individual homes and businesses. This phase can take time after a major storm due to the high number of individual repairs needed. Winter Storm Safety Tips  Extreme cold can overload lines as power is restored to large numbers of customers. Often, we must restore outages in smaller groups to allow the electric load to settle. Customers can help by turning off large electric appliances (like heaters and water heaters) for at least 15 minutes after power is returned. APCo will never demand payment or entry; always ask for company photo ID, refuse unsolicited repairs and verify workers using the phone number on your bill or our website. Stay away from downed power lines and anything they may contact, such as tree limbs or fences. Immediately report safety hazards by calling 911 or APCo at 800-956-4237. When using a generator, always follow the manufacturer’s instructions. Never plug a generator into a wall outlet. Run it outdoors, away from windows and doors, and ensure working carbon monoxide detectors are installed. Read more tips at AppalachianPower.com/Safety Staying Connected Enroll in Outage Alerts to get updates on power outages, their ETR and any applicable updates. Follow APCo onFacebook, X (formerly Twitter) and Instagram for updates. Outage Count by County  VirginiaOutage Count  Outage Count West VirginiaOutage Count  Outage Count Albemarle0Grayson32Boone246Ohio0Amherst0HenryLess than 5Cabell CityLess than 5Putnam283Appomattox0Montgomery7Clay217Raleigh10Bedford0Nelson0Fayette8Roane114Bland0Patrick0Greenbrier0Summers0Botetourt0Pittsylvania0Jackson5Wayne14Buchanan0Pulaski0Kanawha7,198Wyoming24Buckingham0Roanoke0Lincoln984  Campbell0RussellLess than 5Logan25  Carroll0ScottLess than 5MarshallLess than 5  Craig0Smyth3,012MasonLess than 5  Dickenson0Tazewell0McDowell0  Floyd0Washington6,036Mercer0  Fluvanna0Wise0Mingo102  Franklin546Wythe0Monroe0  Giles0  Nicholas0   Next Update 9 a.m. ET Tuesday, Jan. 27 Read the full article

Today, roughly 3,000 field workers across 57 counties are either assessing damage or restoring power. Winter Storm Fern blanketed APCo’s three-state footprint all day Sunday with heavy snow, sleet and freezing rain. The peak number of outages at 4 p.m. Sunday was 44,500. As of 9 a.m. Monday, about 33,000 customers are without power. Field personnel today are combating high wind gusts, fallen trees and limbs, deep snow, frigid temperatures and icy surfaces. These hazardous conditions disrupt travel and delay power restoration work. Wind gusts exceeding 30 mph are expected to further delay. APCo’s real-time Outage Map lists more than 120 warming centers open to the public across its footprint. See below for current outage count by county. Use APCo’s real-time Outage Map for specific outage locations and ETRs. How APCo Restores Power During major outages, APCo prioritizes restoring circuits that deliver electricity to essential public safety facilities, such as hospitals, 911 call centers, water treatment plants and police and fire stations. Next, crews focus on repairing lines and equipment that restore power to the largest groups of customers. Sometimes, a single repair can bring service back to hundreds or thousands of people. Crews then address repairs that restore power to smaller groups, often dozens of customers at a time. Finally, power is restored to individual homes and businesses. This phase can take time after a major storm due to the high number of individual repairs needed. Winter Storm Safety Tips from Stay away from downed lines and anything they may be touching, including tree limbs and fences. Call 911 or APCo at 800-956-4237 immediately to report any safety concerns. If you rely on electricity for medical equipment, have an emergency plan and review it regularly. Extreme cold can overload lines as power is restored to large numbers of customers. Often, we must restore outages in smaller groups to allow the electric load to settle. Customers can help by turning off large electric appliances (like heaters and water heaters) for at least 15 minutes after power is returned. When using a generator, always follow the manufacturer’s instructions. Never plug a generator into a wall outlet. Run it outdoors, away from windows and doors, and ensure working carbon monoxide detectors are installed. More tips on AppalachianPower.com/Safety   Staying Connected APCo’s Storm Response Team encourages customers to enroll in Outage Alerts. Outage Alerts notify customers of power outages, their estimated restoration times (ETRs) and any applicable updates. Follow APCo on Facebook, X (formerly Twitter) and Instagram for updates. Next Update 1 p.m. ET Monday, Jan. 26 Outage Count by County VirginiaOutage CountAlbemarle0Amherst0Appomattox0Bedford0BlandLess than 5Botetourt0Buchanan0Buckingham0Campbell0Carroll0Craig0Dickenson0Floyd0Fluvanna0Franklin0Giles0Grayson516Henry0Montgomery21Nelson0Patrick12Pittsylvania0Pulaski0Roanoke118RussellLess than 5Scott14Smyth5,373Tazewell0Washington9,453WiseLess than 5Wythe32 West VirginiaOutage CountBoone354Cabell14Clay235Fayette15GreenbrierLess than 5Jackson86Kanawha14,631Lincoln1,726Logan158Marshall0MasonLess than 5McDowellLess than 5Mercer0Mingo294Monroe0Nicholas5Ohio11Putnam590RaleighLess than 5Roane311Summers0Wayne13Wyoming119 Read the full article

What’s Happening Winter Storm Fern continues to blanket APCo’s footprint with heavy snow, sleet and freezing rain. The massive storm system entered the company’s service area early Jan. 25 and is expected to leave the region tonight. As of 5:30 p.m., 45,000 homes and businesses are without power. APCo’s Storm Response Team anticipates that number will grow as wet snow, sleet and ice accumulation damages the grid. About 3,000 field workers are dedicated to restoring power to affected communities. Hundreds more mutual assistance crews are traveling to APCo’s aid tonight, with more arriving tomorrow. Whether traveling to the service area or working in it today, field personnel are combating fallen trees and limbs, piled snow, frigid temperatures and slippery surfaces. These hazardous conditions disrupt travel and delay power restoration work. Wind gusts up to 50 mph are expected tomorrow, Jan. 26, which will further delay restoration efforts. APCo’s real-time Outage Map lists more than 120 warming centers open to the public across its footprint. How APCo Restores Power During major outages, APCo prioritizes restoring circuits that deliver electricity to essential public safety facilities, such as hospitals, 911 call centers, water treatment plants and police and fire stations. Next, crews focus on repairing lines and equipment that restore power to the largest groups of customers. Sometimes, a single repair can bring service back to hundreds or thousands of people. Crews then address repairs that restore power to smaller groups, often dozens of customers at a time. Finally, power is restored to individual homes and businesses. This phase can take time after a major storm due to the high number of individual repairs needed. Winter Storm Safety Reminders from AppalachianPower.com/Safety Stay away from downed lines and anything they may be touching, including tree limbs and fences. Call 911 or APCo at 800-956-4237 immediately to report any safety concerns. If you rely on electricity for medical equipment, have an emergency plan and review it regularly. Extreme cold can overload lines as power is restored to large numbers of customers. Often, we must restore outages in smaller groups to allow the electric load to settle. Customers can help by turning off large electric appliances (like heaters and water heaters) for at least 15 minutes after power returns. Report an outage or safety hazard using APCo’s mobile app. When using a generator, always follow the manufacturer’s instructions. Never plug a generator into a wall outlet. Run it outdoors, away from windows and doors, and ensure working carbon monoxide detectors are installed. Staying Connected APCo’s Storm Response Team encourages customers to enroll in Outage Alerts now. Outage Alerts notify customers of power outages, their estimated restoration times (ETRs) and any applicable updates. Those already enrolled should confirm their contact information is up to date using APCo’s website or mobile app. Use APCo’s real-time Outage Map for outage locations and ETRs, and follow APCo on Facebook, X (formerly Twitter) and Instagram for updates. Next Update 11 a.m. ET Monday, Jan. 26 Read the full article

WHEELING, W.Va., – Oct. 20, 2025 – Appalachian Power (APCo) crews in the Wheeling District are beginning a large, multi-part, overhead reliability project along Mil Acres Drive (CR 21) as part of ongoing efforts to improve electric reliability for its customers. The project involves removing and replacing poles and installing new crossarms and equipment. The new infrastructure is designed to improve reliability and help reduce future power outages. “Replacing older poles and hardware is a key part of maintaining a strong and dependable electric system,” said Kerry McKeever, manager of distribution systems. “These upgrades will help ensure safe, reliable service for customers in our community.” Crews will work primarily during daylight hours, and traffic control will be in place as needed to protect the public and workers. The work is expected to continue through December, weather permitting. Read the full article