Tell Motorola’s executives to stop making fun of skinny jeans and do their jobs. Tell Motorola’s executives that if they sell a capability, they’re required to provide it. Tell Motorola’s executives that removing the ability to control the ringer volume with the phone’s physical buttons is a really stupid decision. Tell Motorola’s executives that having access to 10 months worth of negative feedback from Google’s own rollout, before deciding to remove a feature when they were under no obligation to push that version of Android, is unethical. Tell Motorola’s executives that this is why consumer protection laws exist, and that they need to start acting in good faith. CEO Sergio Buniac: [email protected] Vice President and General Manager Rudi Kalil: [email protected] Customer Satisfaction & Ops Director Rogerio Fragale: [email protected] The phone is only a year old; replacing it at this point would be expensive and wasteful. There’s no excuse to push an update that renders a core function useless, especially when other manufacturers developed their own fixes for Google’s flaw. The only way to get tech companies to stop screwing consumers is to make them waste their executive salaries by constantly answering complaints about their bad decisions.
