"The experience of the audience is the only thing that matters."
Knowledge@Wharton has posted a report/interview on the subject of "Transmedia Storytelling, Fan Culture and the Future of Marketing"
The post features a lengthy interview with Andrea Phillips, author of "A Creator's Guide to Transmedia Storytelling: How to Captivate and Engage Audiences across Multiple Platforms."
Phillips (quoting University of Southern California professor Henry Jenkins') provides a nice definition of transmedia to start things off: "One story over multiple media where each makes a unique contribution."
The interview goes to some interesting places (checking off "Star Wars" and "The Matrix," the transmedia promotional campaign for the Kubrick/Spielberg film "AI," and Microsoft's "Beast" campaign for Halo): Among the topics this interview touches upon is the difference between transmedia, cross-media and gamification. Phillips also sets up a nice West Coast Transmedia v. East Coast Transmedia distinction.
Here are some other highlights:
Phillips:Â "A lot of student projects seem to love to start with fliers plastered around campus [saying], "Missing girl." They think that's really great. The problem is that they're thinking about the experience with the eyes of someone playing a game. They don't step back and realize that context is everything, and not everybody who sees these pieces of content is going to come into them with the correct context. So you have to analyze everything from that surface level: What does this really look like? Is a normal person going to look at it and think, "This looks like a fun game." Or are they going to think, "Oh no, some girl is missing; I shouldn't go out after dark by myself."
Knowledge@Wharton:Â How do you make sure people find out about a game built around stealth websites and other online secrets? How is a project like this launched?
Phillips:Â Badly, usually. There's a myth that if you make something interesting and you tell a couple of people, it will spread virally across the Internet. That is, by and large, a terrible, terrible lie. It is not true that the cream rises to the top on the Internet.
When you launch something, don't just send someone a mysterious box. Send them a mysterious box if you have to, but also send them a letter with a URL telling them what you're doing. Send out a press release. Make sure people know what it is you're going to do, and make sure that they know before it's almost done or nobody will look at it.
http://knowledge.wharton.upenn.edu