Alexa Offline - Alexa Amazon Troubleshooting
Alexa is one of the best smart speaker gadget available on the market, but it experience a problem of errors too. Issues like faulty Wi-Fi network, expire Alexa app can restrict you from connecting to the web. If you are facing the issues as well, then here are the command to sort out this issue.
Troubleshooting Alexa Offline
Alexa gets offline, you may also experience various other Alexa errors such as:
Alexa Having Trouble Understanding.
Alexa Not Responding.
Alexa Slow to Respond.
Upgrade Alexa Application
· If your Alexa application version is expired, check the available updates. You have to reach the Play Store or App Store to look for updates and fix the issue.
· Once restart your device before using Alexa again.
Install the Alexa Application Again
Uninstall the Alexa app from the device. Then restart your device and open your Play Store. There search the Alexa application and install it on your device.
Sign-in the Echo Device Again
Go to the Amazon site on your browser.
Login with your account.
Click on ‘Your Account.’
Then , navigate to the option of ‘Manage Your Content and Devices’ and then select your Devices.
Select the Echo dot device and click on the vertical ellipsis menu icon.
You click on the De-register option.
Then, verify you would like to deregister the device.
It free the Echo device over the account of Amazon, and you need register it again as a new device.
Fistly disconnect and later connect your Echo.
You need launch the Alexa application on the mobile/pc.
Go to the gadget button.
You have to select the ‘Add Device and pursue the steps.
Change the Wake Word
If your Alexa is connected to multiple echo devices, it is possible the wrong Echo is responding to your voice instructions. If you want, change the wake word and you can set individual allowed wake word for each Echo device.
