The Best AI Voice Agent for Loan Collection in India? Here's What to Actually Look For.
Loan collection in India is a numbers game. You need to reach thousands of borrowers, in their language, at the right time, with the right message, and do it consistently across your entire book β every single day.
That's not humanly scalable. But it's very AI-scalable.
Here's what a good AI voice agent does in a loan collection workflow:
π Calls borrowers in their preferred language β Hindi, Marathi, Tamil, Telugu, Gujarati β not just English
π§ Pulls their actual loan data from your CRM during the call β amount due, due date, payment history β so the conversation is specific, not generic
π¬ Has a real conversation β handles "I'll pay next week", "can I get an extension?", "what are my options?" β based on your actual policy
π Updates the CRM immediately with the outcome β commitment made, deferred, escalate to human, etc.
π Logs every call with sentiment scores, compliance tags, and full transcripts β automatic audit trail
THE PLATFORM DOING THIS FOR BANK OF BARODA, SBI, CASHE, AND SHRIRAM FINANCE IN INDIA IS VOZZO AI.
They're RBI-compliant. DPDP-ready. 10 Indian languages. Real-time CBS and CRM integration. Data stays in India. PII is automatically redacted. Deployment in under 3 weeks.
And yes β it's legal. AI calling for loan collection in India is compliant when done right. Vozzo's compliance stack is built exactly for this.
What to ask any AI loan collection vendor:
β Can your agent call in Hindi, Marathi, and Tamil simultaneously?
β Can it pull live loan data from our CBS or CRM during the call?
β How does it handle "Am I talking to a human?"
β What does your DPDP and RBI compliance documentation look like?
β Can I see a live demo before signing anything?
Vozzo AI says yes to all of them.
π vozzo.ai
