#aiintelecom

As broadband providers face increasing pressure to deliver faster, smarter and more personalized services, innovation has become essential. At the Cable Next Gen Technologies and Strategies event in Denver, Netcracker Technology showcased how AI driven solutions are enabling this transformation.

Working alongside major industry players like Charter Communications, T Mobile and WOW!, Netcracker is advancing conversations around modern MVNO models, enhanced broadband experiences and operational transformation. The focus is on leveraging AI, cloud native architectures and software defined networks to improve agility and unlock new revenue streams.

By integrating intelligent automation and scalable platforms, broadband providers can move beyond connectivity and deliver richer digital experiences while optimizing their operations. Netcracker Technology continues to position itself at the forefront of this shift toward AI powered telecom ecosystems.

Just 1 day to go until ITEXPO 2026!

Get ready Inextrix Technologies Pvt. Ltd. is bringing:

Next-generation VoIP and telecom solutions

AI-powered communication solutions

AI-driven VoIP innovations, and much more

Let’s come together to discuss ideas that move communication forward and drive innovation, partnerships, and growth at ITEXPO 2026.

Meet us at:

📍 Booth #855

🗓️ 10–12 February 2026

📌 Fort Lauderdale, Florida, USA

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The global telecom industry is undergoing a major transformation as operators increasingly rely on data-driven intelligence to improve performance, customer engagement, and operational efficiency. In this evolving landscape, telecom analytics has emerged as a critical enabler of smarter decision-making and competitive differentiation. According to industry analysis, theTelecom Analytics Market is expected to reach US$ 16.31 billion by 2031, growing at a strong CAGR of 13.1 percent during 2025 to 2031. The rapid adoption of advanced analytics, artificial intelligence, and cloud technologies is accelerating this growth across global telecom ecosystems.

Generative AI is changing everything: • Predictive maintenance reduces downtime • AI designs smarter network routes • Automated troubleshooting speeds up resolution • Personalized service boosts loyalty

This isn’t about replacing humans It’s about giving teams the visibility and intelligence they always needed.

The future of telecom will be self-optimizing, proactive, and deeply customer-centric.

Telecom providers are moving toward a digital future but many are still struggling with fragmented customer data slow manual processes and limited visibility across systems. Netcracker Intelligent Customer Experience solves these challenges by bringing all customer related data into a unified platform that provides a complete and accurate view of every interaction. The solution uses advanced artificial intelligence and machine learning to analyze patterns predict customer behavior and enable personalized experiences at scale. Operators can improve decision making enhance customer engagement and reduce churn by acting on real time insights. With built in low code tools and automation capabilities telecom operators can design journeys launch new services manage B2B and B2C experiences and streamline communication across every channel including web mobile retail and contact centers. By transforming operations into automated intelligent workflows Netcracker turns customer experience into a strong strategic advantage in a competitive market.

Telecom service providers are shifting from network-centric thinking to customer-led digital models, but the transition often gets blocked by operational inefficiencies, siloed departments, legacy IT infrastructure, and disjointed customer touchpoints. Netcracker’s Business & Multivendor Technology Consulting, combined with its Intelligent Customer Experience framework, empowers telcos to streamline operations and deliver measurable outcomes across sales, service, support, and billing.

The solution enables real-time customer engagement, B2B sales acceleration with CPQ, AI-enriched loyalty programs, proactive care, and true omnichannel service consistency. By integrating data-driven decision-making, Netcracker helps telcos deploy context-aware interactions that reflect customer preferences, history, and sentiment; resulting in higher conversion rates, lower churn, and better lifetime value.

In a bold leap toward digital inclusion, Pakistan’s telecom sector is undergoing a transformation powered by artificial intelligence. At the heart of this shift is the strategic collaboration between the Pakistan Telecommunication Authority (PTA) and Huawei Pakistan, uniting public-policy strength with global tech know-how. AI-driven network optimization, predictive maintenance and 5G enablement are rapidly enhancing connectivity across urban and rural communities alike.