seen from China
seen from United States
seen from Malaysia
seen from Germany
seen from United States
seen from Malaysia
seen from United States
seen from Malaysia
seen from United States
seen from Malaysia
seen from Russia
seen from Iraq
seen from South Africa
seen from China
seen from China
seen from United States
seen from United States
seen from South Africa
seen from China
seen from Malaysia
Many, But How
Patron: “Can I ask a dumb question?”
Me: “Of course! There are no dumb questions!”
Patron: “All right…what does ‘multi’ mean?”
Me: “Oh, it means multiple. So a multi-use tool has multiple different uses.”
Patron: “Right. But how many exactly? Does it mean one or two or three, or what?”
Me: “Well, it means more than one.”
Patron: “But in numbers how many is it?”
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Ties, Family
Me [on phone]: “Hello this is the library calling. You recently turned in an empty DVD case. Can please look in your player?”
Woman: “Oh really? What’s it called?”
Me: “It Runs in the Family.”
Woman: “I BEG YOUR PARDON!”
Me: “That’s what it’s called! The DVD is called It Runs in the Family.”
Woman: “Oh, okay.”
Embassies, Calling All
A patron approached me at the desk.
Patron: “I’m looking for the U.S. Embassy in the U.S.” Me: “Do you mean the U.S. Embassy in another country?” Patron: “No, no! There must be one here. I need the address and phone number so I can call them.” Me: “Well, the State Department may be the agency to call. But I can help you look for another country’s embassy in Washington D.C.” Patron: “Okay, I’m looking for China, Japan, Africa…” Me: “Which country in Africa?” Patron: “Africa.” Me [turns computer screen] “Here is a list of the countries in Africa. Is there one you were looking for?” Patron: “Ganya.” Me: “Ghana? I can find that.”
Patron: “I also need the embassy of Alaska.” Me: “Alaska is part of the United States, so we have the same government. Alaska is a U.S. state.” Patron [writes that down] “Oh it is! How nice. Good for them.” Me: “What was the next country on your list?”
Countries, Cultures and
The following is a conversation I had with a middle-schooler and her mom.
Mom: “So my daughter needs a multicultural book for her school project.”
Me: “Okay, what culture?”
Mom: “Multi-cultural.”
Me: “Hmm. Okay...” [turns to middle schooler] “Name a country you would like to visit.”
Daughter: “Hawaii!”
Me: “Well, that’s a state in the USA which is a country. Name a country other than the USA you want to visit.”
Daughter: “EUROPE!”
Me: “Europe is a continent which is a group of countries. How about Germany…or Spain…or Ita-”
Daughter: “ITALY!”
Me: “Great! I’ll look up some books on Italy for you.”
She walked away and never came back to check out any books.
More adventures in the importance of label placement.
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Catalogs, Cataloging
I just had a patron who was working under the assumption that the catalog computers were the ones to use for online shopping. “You know, if you want to look through catalogs.”
Coastern, West
My co-worker was assisting a patron at the checkout desk.
Co-worker: “Your Surfer Dude DVD is overdue.”
Patron: “Is that a western?”
Return, Book
One of our regular patrons approached the desk with one of our oversized art books in his hands.
Patron: “I donated this book a long time ago, but can I have it back now? I want to cut all the pictures out and hang them up."
