Test bank for Supervision Concepts and Skill Building 9th Edition by Samuel Certo
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Certo’s Supervision: Concepts and Skill-Building 8e prepares students to be supervisors in a challenging modern workplace. It is based on the premise that organizational variables including diversity in the workforce, computer and communication technology, and the design of organization structures are constantly changing. Overall, this text focuses on discussing important supervision concepts and providing fundamental skills necessary for applying these concepts. Students will learn the critical role of a supervisor in an organization and the abilities needed to be successful.
Test bank for Supervision Concepts and Skill Building 9th Edition by Samuel Certo
Table of Content:
PART ONE What Is a Supervisor?
Chapter 1
Supervision: Tradition and Contemporary Trends
PART TWO Modern Supervision Challenges
Chapter 2
Ensuring High Quality and Productivity
Chapter 3
Groups, Teams, and Powerful Meetings
Chapter 4
Corporate Social Responsibility, Ethics, and Sustainability
Chapter 5
Managing Diversity
PART THREE Functions of the Supervisor
Chapter 6
Reaching Goals: Plans and Controls
Chapter 7
Organizing and Authority
Chapter 8
The Supervisor as Leader
Chapter 9
Problem Solving, Decision Making, and Creativity
PART FOUR Skills of the Supervisor
Chapter 10
Communication: Theory and Modern Media
Chapter 11
Motivating Employees
Chapter 12
Problem Employees: Counseling and Discipline
Chapter 13
Managing Time and Stress
Chapter 14
Managing Conflict and Change
PART FIVE Supervision and Human Resources
Chapter 15
Selecting Employees
Chapter 16
Providing Orientation and Training
Chapter 17
Appraising Performance
Product Details:
Language: English
ISBN-10: 007772061X
ISBN-13: 978-0077720612
ISBN-13: 9780077720612
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Test Bank for Supervision Concepts and Skill Building 8th Edition Certo by Samuel Certo
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