Commenting in social computing
The number of social computing platforms are growing providing users with different formats and styles of blogging. Most of these platforms provide a way for users to communicate and provide feedback to one another in the comment sections of different posts. More and more of these platforms are also allowing users to create a dialogue with one another by using a messaging service. This allows the users to discuss posts and provide feedback in a more personal and private way.
Facebook changing up feedback
Comments on posts allow the poster to learn what their reader or followers’ opinions and feelings are about different posts. Facebook has recently begun to provide their users with different reactions, instead of just liking which it has been in the past. Now users can “like”, “Angry”, “haha”, “sad”, “wow” and “love” react to post and even the different comments. This way users no longer trapped with hitting the like button on bad news . These different reactions help the poster understand the overall sentiment of their post. How are people reacting to what they trying to get across?
With Facebooks community size growing to 2.41 Billion the simple comment sections became obsolete. With so many users, multiple discussions were happening in a comment section at a time, making discussions hard to follow. To combat this, they introduced the function of users commenting on comments themselves. This way communicating through the comments section became easier to follow rather than having to shift through and look for comments that were relevant to one another to understand a discussion.
A messaging feature is provided by almost all social computing applications and has made it possible for users to communicate with each other and share different posts privately. The use of this feature became so frequently used they created a separate application for it called “Facebook messenger” which is still connected to the users Facebook account. This way users can engage in private discussions about posts. This allows ideas to be shared more freely without having to worry about comments from disagreeing stranger’s that may be irrelevant or unwanted. The messenger app also supports group conversations so communities and different groups can discuss meet up or ideas and use a voting feature or react to messages (using the reactions above) to gather opinions.