a rude customer today, verbatim: “my time is really valuable so you’ve already cost me like $1000.”
the customer was making a big stink about a $6 mason jar set she was returning. (No, we can’t replace it because we’re out of stock. We can refund it though. No, we can’t refund it to her card because the original payment was made with a gift card. We can refund it as a gift card though. You can use the gift card to buy a new one. Yes, we understand you’re so mad you’re never going to be shopping here again. We will still have to process the refund as a gift card. No, the store director is not in, so the manager she is already talking to will have to do.) Ma’am if this interaction is really costing you $1000 in lost time I think that’s because of choices you’ve made yourself.
Posted by admin Rodney
“My time isn’t valuable at all, I get paid $12/hr! I have all the time in the world! Sucks to be you tho 😭”
