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Have you ever held a job that required you to interact with customers all day long? Chances are that before you hit the floor, you underwent extensive training about the “how to” deal with customers. You would have been trained in how to deal with angry customers, how to communicate fluently with your customers. You may have also been told to act cheerful around your customers. However what happens when a particular client need exceeds the limits of your training? Customer orientedness is going beyond the call of duty to take care of the needs of your customers. It goes beyond all the technical skills you may have picked up. It is not just about remaining calm and positive in front of the client. READ MORE...Soaring Eagles | Executive Coaching with Sonali Sinha in Singapore and India

Congratulations! You are off to a great start. The first and the biggest step towards improving your team’s performance is to recognize that it needs help. So, if you are already thinking of offering a leadership training programme to some of your employees, then you are in a good spot – you have promising employees who might benefit from a leadership programme, AND you are willing to help them. The next step is equally crucial – selecting a leadership programme that works for you and your employees. There is no one-size-fits-all PERFECT training session for leadership; this training is personal and must factor in the unique needs of your organization and your team. READ MORE...Soaring Eagles | Executive Coaching with Sonali Sinha in Singapore and India

Everyone in middle or senior management rungs of their corporate career think a LOT about how to be a good and effective leader! As you rise higher you WILL have individuals and teams reporting to you and managing them will be the MOST important part of your job! So, no wonder leadership dilemmas keep many awake at night! How do you know if you are a good leader? What makes a good leader and what do you need to do to become one? So, let’s start at the beginning with a list of some leadership competencies that most agree are absolutely critical for a leader. READ MORE...Soaring Eagles | Executive Coaching with Sonali Sinha in Singapore and India

ACs and fans whirring in a calm office, people hunched over their computers and working on their own or attending meetings – Some of us older lot might remember what work used to be like before mobile phones and Internet took over. It seemed everything still got done without the rush and chaos that seemed to be the hallmark of modern offices. It was an era of reasonable deadlines! But times have changed, the digital age has made everything faster – you get information faster, you can get things done more quickly, but you also have to produce results more speedily! Naturally, this next-gen workplace also needs different skills. Is HR managing to cope? Well, they certainly understand the changing scenarios and are tweaking training programmes to serve the employees better. READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

For a woman to be successful at work, she needs the right combination of luck, grit, and intelligence to make it to the top. You need to be born in a family that provided good educational opportunities, you have to battle numerous social and familial expectations and objections to continue working, you must excel at your work AND manage male-dominated office politics – and all this is just enough to get you to middle management. The last decade has seen so much corporate commitment to diversity; more and more women are being given a chance to climb higher. But still so many great women leaders just never make it to the top! READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

Key Takeaways of a Workshop on Personal Branding for Women by Soaring Eagles We recently conducted an immersive workshop with a select group of women executives on the topic of Personal Branding for Women. The workshop was led by our CEO, Sonali Sinha. Women, across companies and industries, thrashing through intense personal and professional issues resulted in a very productive 4-hour session! We discussed some unique challenges women professionals face and how they can overcome some of these through cultivating and projecting a strong personal brand. READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

I don’t know of a single person who gets up in the morning excited about making their resume! After all, it’s not an act that comes naturally, so we all tend to put it off till the last minute, and then most of us either end up rushing through it or worse send old, badly written versions. This is terrible because a resume is the first thing the recruiter sees and without an impressive one you don’t even stand a chance to be considered for the job! So tie yourself to your chair, follow our tips and fix your resume once and for all – believe us, it will be worth it! READ MORE..Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

We all know people who are brilliant but always seem to struggle at work. When it comes to educational qualification or subject matter knowledge, they excel almost effortlessly, but when it comes to taking up managerial or leadership roles they falter. The truth is that your educational qualifications will only take you up to a certain level. Beyond that, you will need an arsenal of social and interpersonal skills to succeed. Basically, you need an engaging, confident and open personality! What defines a personality? The American Psychological Association defines it as “Personality refers to individual differences in characteristic patterns of thinking, feeling and behaving.” Over the last few decades, accurate measures have been developed to help us understand and analyse our personality traits and to change or improve them. Here are some quick tips that you can start implementing from today to change the way you think and act. READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

Congratulations!  Your CV has finally struck gold. With an interview call letter in your pocket, you have successfully cleared Step 1. But remember this is just a foot in the door; to enter it on your own terms you need to crack the interview. We presume that if your resume got selected, then you already have all the qualifications down pat – so we won’t go down that road. However, we must mention that work experience and educational qualifications are just one part – albeit an important one – of a much larger process of selection. You have to assume that everyone invited for the interview would have similar qualifications and with all things being equal hiring managers select the person they LIKE – someone they like as a person and someone they like for the job profile. READ MORE....Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

No matter what you do now or what you achieve in the future – one this is for certain. Your success is a result of more than just your educational qualifications or hard work. A lot of it will be based on how you interact with people and how you are perceived by your peers and seniors. This is generally known as your personality. There is no specific definition for personality, and it is loosely defined as the set of characteristics a person possesses – this includes how you think, how you feel, your belief systems and your behaviour patterns. READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and Indi

For most professionals in the corporate world, leading a team is their first brush with leadership. But the excitement of promotion usually comes tinged with caution – after all, managing a bunch of people is a daunting task. Suddenly one remembers the things they disliked most about their various seniors or bosses and mentally vowed not to do the same. However, being nice while getting work out of your juniors requires a delicate balance and some specific skills. So, if you are wondering what you need to do to become an effective team leader, then we have some foundational qualities that can make your leadership stint smoother and more successful READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

Companies and businesses across the globe are obsessed with leadership! And rightly so – over and over we see organisations soar or fail based solely on the person leading it! Even in large global organisations where thousands of employees work in separate departments with strong department heads – the CEO can be the deciding factor for success READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

Growth in your career depends on a lot of things besides your technical skills. You need to work well in a team; you need to get along with your boss, and you need to have a well-cultivated reputation outside of your department or team. In the larger scheme of things, networking within your industry or niche is also valuable. Here are some quick communication tips that will help you achieve all of the above READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

Life Coaching has gained a massive new following from a new demographic – the age group of 18-22-year-olds. In fact, the International Coaching Federation (ICF) found that 35% of Generation Z respondents (those born after 1995) already had a coach – but that is in the US. What about India? READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

If you Google the term ‘personality development’ you will come across pages and pages of websites offering personality development courses. While we would presume that you are looking for this information because you want to bring some positive change in your life, it is natural to be a little doubtful and wonder whether is it possible to change something so intrinsic as one’s personality. A clear cut Yes or No answer is not correct in this case – you can’t change a person’s entire way of functioning and thinking through a training programme, BUT you CAN undoubtedly set them on the path to bring about vital transformation in some key areas. With CBT-backed (cognitive behavioural therapy) sessions, you can also introduce a new manner of thinking, analysing, and processing information and interacting with the world. READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

We all have the same 24 hours, 1440 minutes, and 86400 seconds every day. Then why is it that some people get more done! While personal skills – such as education and experience – and metal abilities – such as intelligence – play a role in how you perform a task, managing your time efficiently is also a major factor for professional success. Being able to eke out every drop of efficiency from your work time is an art that everyone must learn and practice to climb the corporate ladder. Here are some well-tested tips and tricks from SoaringEagles’ training sessions and research READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India

Placement season can be a stressful AND a very confusing time for youngsters. On one hand, you have to deal with the pressure of starting your career on the right note and on the other, you are bombarded with a lot of pretty conflicting advice. Be confident, but don’t be cocky. Give detailed answers, but don’t talk too much. Dress appropriately!   And my favourite – BE YOURSELF!! It’s no wonder then youngsters on the less-confident, more-introvert spectrum sometimes gets left behind in the placement race. Many of them are brilliant and would likely prove to be valuable employees, but a hiring manager never gets to see their value in a chaotic group discussion or a short interview. READ MORE...Soaring Eagles Executive Coaching with Sonali Sinha in Singapore and India