Hi. I never really post here. I mainly just lurk to keep myself informed on what is going on in the community.
I think about a few days ago or so, I saw that someone made a post asking about a user I had commissioned for custom decor a while ago. I don't want to scroll down and find the post, so you might have to just take my word for it. I wanted to wait a bit longer to post this, but I feel I have waited long enough as is. You are free to ignore this post but if you do read, I respectfully ask of you to not harass/witchhunt the user mentioned or myself. I do not have a desire to "cancel" anyone. I am sure this individual is a decent person. There is absolutely no resentment I hold towards this individual either, just disappointment towards my own mistake. I am only posting this to inform others of my experience and hope it doesn't happen or has happened to anyone else. If you have trouble reading long paragraphs like I do, scroll down to where it says "Long Story Short" in bold.
Almost a year ago I had commissioned #105942, a decently known custom decor artist for two pieces of custom decor. One was going to be a mane+fluff, the other other was wing+tail attachments. One other was going to be commissioned as a Christmas gift for a friend but I had not sent a deposit since there was no response on if it would be accepted in game since the custom decor had pot leaves. I had to save up GB from sales so I could send the deposit and get the CD rocks. I had told her I would buy GB and send the deposit in a week, but due to my financial struggles, I chose not to buy the currency and I failed to communicate on that. I hold full accountability on my lack of communication. I did eventually send the deposit of 80GB (I swore it was 70GB but she said in messages it was 80GB) on 01/20/2023 and I recall purchasing both rocks on that same day, which is an additional 20GB (but that's on me). I had 50GB set aside in my bundles so I could pay her later once I was able to approve the first WIP of the pieces. That never came.
I can say in full confidence I failed on my part to communicate more with her. It takes two to have a conversation. I didn't want to bother her as I felt I would rush her in the art process and simply waited for her to reach out to me. We didn't speak again until I made myself message her on 07/17/2023 and she replied stating she was busy with her baby, which I completely understood. She said she would have an entire weekend to work on my commissions and would have an update by Saturday, which would've been on 07/22/2023. There was no update.
I didn't reach out again until 11/30/2023 when I decided to message her. I kept her situation, with her now having an entire life to care for now, in mind when asking for a refund. I said I couldn't quite remember if the amount was 70GB or not since I could not find the receipt in the "Sent Messages" folder on Lioden, which I assume was because she deleted the gift notification from her folder. She said that life was hectic with her baby at the time, which I understood, and stated it was 80GB she owed and would get it to me after she had sold a lion of hers. I agreed.
Messaged her again on the 12th of December to see how the sale was going. She said she was still waiting for it to sell.
Skip ahead to the 22nd of December, I reached out again and asked if her lion had sold. She said no, but she would be buying GB after Christmas and would issue the refund to me after the holidays and I told her it was no problem, since it was nearing closer to the holidays n' all. I understood she would be busy around then.
I reached out again on 01/03/2024 just wanting to peek in. No response.
Reached out again on 01/11/2024 asking if she was okay, since there had been no response, but I could see that she had posted an ad on Discord in a Lioden server she and I are both in and on a thread on Lioden. Of course, I was a tad peeved. I reached out to the Lioden mods, not expecting anything to be done since all conversations she and I had were over Discord and, as expected, nothing was done. I sat on it for bit, wanting to give her the benefit of the doubt. I haven't sent another message, but I know if I do I would be met with nothing anyway. I already know I will not be receiving a refund, but I don't care. I'm not sure if anyone else has had an experience like this with this user. I feel I may be the odd one out, since I haven't heard of any complains in regards to them.
I commissioned #105942 for two pieces of custom decor almost a year ago. Sent the first deposit on Jan 20th 2023. Was never sent a wip/she never worked on it. Asked for a refund (80GB) in November and she said she would give me a refund after one of her lions sold. Messaged again on December 22nd 2023 asking if said lion sold and was told it hadn't but that she would be buying GB after the holidays so she could issue me the refund ASAP. Reached out on Jan 3rd 2024 to check in and was met with no response. Messaged again on Jan 11th 2024 but never received a reply back, despite seeing some activity on her part on Lioden and Discord.
Link to proof: https://imgur.com/a/fLMPn4n
If the link doesnt work, I'll try again.